Provide guidance, support, education, coordination of care and other assistance to participants, members, and patients and/or their family members, as they move through the healthcare continuum.
January 22, 2020
Demonstrate a comprehensive understanding of coverage and benefits in order to promote appropriate service utilization and increase participant, member, and patient knowledge and satisfaction.
February 07, 2020
Assist clinical staff in identifying and providing outreach, orientation, and comprehensive assessment services to moderate and high risk participants, members, and patients that may benefit from services.
March 20, 2020