How much does a Network Service Representative II make in California? The average Network Service Representative II salary in California is $51,178 as of February 26, 2024, but the range typically falls between $46,684 and $55,757. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Network Service Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Network Service Representative II Salary $42,593 CA February 26, 2024
25th Percentile Network Service Representative II Salary $46,684 CA February 26, 2024
50th Percentile Network Service Representative II Salary $51,178 CA February 26, 2024
75th Percentile Network Service Representative II Salary $55,757 CA February 26, 2024
90th Percentile Network Service Representative II Salary $59,925 CA February 26, 2024
25% $46,684 10% $42,593 90% $59,925 75% $55,757 $51,178 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Network Service Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Troubleshooting: Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.

2.

Technical Support: Offering hands-on assistance and solutions to end-users in addressing and troubleshooting technical issues.

3.

Active Directory: Active Directory (AD) is Microsoft's proprietary directory service. It runs on Windows Server and enables administrators to manage permissions and access to network resources.

Troubleshooting 8.74%
Technical Support 3.02%
Active Directory 1.7%
Others 86.54%

Job Description for Network Service Representative II

Network Service Representative II identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries and billing discrepancies. Being a Network Service Representative II may be responsible for promoting products or services. May require a bachelor's degree. Additionally, Network Service Representative II typically reports to a supervisor or manager. To be a Network Service Representative II typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Network Service Representative II.

Salary.com job board provides millions of Network Service Representative II information for you to search for. Click on search button below to see Network Service Representative II job openings or enter a new job title here.

Job Openings for Network Service Representative II in California

Select a city to view specific salary and bonus information for Network Service Representative II

Loading results...
Location Avg. Salary Date Updated
Location Coachella, CA Avg. Salary $49,256 Date Updated February 26, 2024
Location Acampo, CA Avg. Salary $49,475 Date Updated February 26, 2024
Location Acton, CA Avg. Salary $51,786 Date Updated February 26, 2024
Location Adelanto, CA Avg. Salary $49,200 Date Updated February 26, 2024
Location Adin, CA Avg. Salary $47,077 Date Updated February 26, 2024
Location Agoura Hills, CA Avg. Salary $50,894 Date Updated February 26, 2024
Location Aguanga, CA Avg. Salary $49,359 Date Updated February 26, 2024
Location Ahwahnee, CA Avg. Salary $46,213 Date Updated February 26, 2024
Location Alameda, CA Avg. Salary $56,607 Date Updated February 26, 2024
Location Alamo, CA Avg. Salary $56,477 Date Updated February 26, 2024

Career Path for Network Service Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Network Service Representative II, the upper level is Network Service Representative III and then progresses to Network Service Manager.

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Network Service Representative II Salary in California
Network Service Representative II Salary Graph, Regional Distribution and Summary