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Network Service Representative II Salary in the United States

How much does a Network Service Representative II make in the United States?

As of August 01, 2026, the average salary for a Network Service Representative II in the United States is $44,116 per year, which breaks down to an hourly rate of $21.

However, a Network Service Representative II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $50,508
  • Majority Range (25th-75th percentile): $40,590 to $47,462
  • Entry-Level (10th percentile): $37,380
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence Network Service Representative II Salaries

A Network Service Representative II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, education and company size can directly affect your earning potential.

How Experience Level Affects Network Service Representative II Salaries?

Experience is a primary driver of a Network Service Representative II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Network Service Representative I (0-2 years): $36,974
  • Network Service Representative II (2-4 years): $44,116
  • Network Service Representative III (4-7 years): $50,950
  • Network Service Manager (7+ years): $143,546
  • Network Service Director (7+ years): $174,513
Job Role Years of Experience Average Salary
Network Service Representative I0-2 years$36,974
Network Service Representative II2-4 years$44,116
Network Service Representative III4-7 years$50,950
Network Service Manager7+ years$143,546
Network Service Director7+ years$174,513
View as Graph

How Do Network Service Representative IIs Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Network Service Representative IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $48,845.
  • California: $48,660.
  • Massachusetts: $48,011.

Top Paying Cities for Network Service Representative II

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $55,644
  • San Francisco: $55,034
  • Oakland: $53,874

What Skills Can Increase a Network Service Representative II's Salary?

Demanded Skills for the Role:

  • Troubleshooting (Mentioned in 9.04% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
  • Telecommunications (Mentioned in 3.16% Job Postings): Telecommunication is the transmission of information by various types of technologies over wire, radio or optical. It has its origin in the desire of humans for communication over a distance greater than that feasible with the human voice.
  • Operating System (Mentioned in 2.36% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
Skills Demand Percentage
Troubleshooting 9.04%
Telecommunications 3.16%
Operating System 2.36%
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What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Network Service Representative II's salary.

  • Dedication: Can increase your salary by up to 21%.
  • Commitment: Can increase your salary by up to 20%.
  • IT Support: Can increase your salary by up to 14%.
Skill Salary Salary % Increase
Dedication $53,380
21%
Commitment $52,939
20%
IT Support $50,292
14%
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Network Service Representative II Salary by Company Size: Startups vs. Enterprise

Network Service Representative II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $48,866. While startup companies pay approximate $41,419.

Network Service Representative II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $41,419
Growth Stage 51~500 $43,783
Established 501~5000 $47,212
Enterprise 5000+ $48,866

Network Service Representative II Salary by Industry: Top Paying Sectors

For Network Service Representative II roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Energy & Utilities sectors offer the strongest compensation, at 50% above the average. In contrast, Network Service Representative positions in Telecom or Business Services typically offer lower base pay, as these industries often view Network Service Representative II as a support function rather than a direct revenue driver.

The top paying industries for a Network Service Representative II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Software & Networking$66,174$32.050%
Energy & Utilities$52,939$25.020%
Edu., Gov't. & Nonprofit$48,528$23.010%

How Education impacts an Network Service Representative II's Salary?

Your level of education can impact your salary potential. While many Network Service Representative II enter the field with a Bachelor's Degree, higher education can lead to more specialized and higher-paying roles.

According to our 100% employer-reported salary data, the median salary for an Network Service Representative II with a Bachelor's Degree is between $45,488 and $47,784.

Network Service Representative II Salaries by Degree Level

Typical Education for Network Service Representative II
Degree Level % of user with this level of education
No Diploma 25.0%
High School 25.0%
Associates 37.5%
Bachelors 25.0%
Masters 12.5%
Doctorate 0.0%
View as Graph

Network Service Representative II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Network Service Representative II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026
$40,590
Average $44,116/year
$47,462
$3,383
Average $3,676/month
$3,955
$781
Average $848/week
$913
$20
Average $21/hour
$23
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $47,462 $3,955 $913 $23
Average $44,116 $3,676 $848 $21
25th Percentile $40,590 $3,383 $781 $20

Network Service Representative II Salary Growth & Career Path

Network Service Representative II

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Advancement

For a Network Service Representative II, the most direct path to higher earnings is advancing to the Network Service Representative III role. This promotion typically comes with a significant pay increase, bringing the average annual salary to $50,950 - a projected growth of 15% over your current level.

Most common benefits for Network Service Representative II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for Network Service Representative II

Here are companies hiring for Network Service Representative II and their salaries, click below for more details.

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FAQ about Network Service Representative II

1. Where can a Network Service Representative II earn the most?

A Network Service Representative II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a Network Service Representative II earns the most in San Jose, CA, where the annual salary of a Network Service Representative II is $55,644.

2. What is the highest pay for Network Service Representative II?

The highest pay for Network Service Representative II is $50,508.

3. What is the lowest pay for Network Service Representative II?

The lowest pay for Network Service Representative II is $37,380.

4. What are the responsibilities of Network Service Representative II?

Identifies and resolves customer issues regarding service or billing. Addresses issues of telecommunication or cable service interruption, billing inquiries and billing discrepancies. May be responsible for promoting products or services. May require a bachelor's degree. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work.

5. What industry pays the highest salary for Network Service Representative II?

The Software & Networking industry offers the highest average compensation for Network Service Representative II roles, with salaries approximately 50% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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