Outbound Contact Center Supervisor III Salary in Delaware

How much does an Outbound Contact Center Supervisor III make in Delaware? The average Outbound Contact Center Supervisor III salary in Delaware is $85,390 as of January 20, 2020, but the range typically falls between $74,331 and $99,837. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

25% $74,331 10% $64,261 90% $112,990 75% $99,837 $85,390 50%(Median)
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Job Description

Outbound Contact Center Supervisor III supervises employees who place telephone calls or other interactions to potential customers. Monitors and evaluates interactions and workflow to ensure that performance standards and the volume target are met. Being an Outbound Contact Center Supervisor III is responsible for the daily activity of contact center policies and procedures including meeting contact center operational standards, maintaining employee service levels, improving quality service, preparing reports, keeping equipment operating, maintaining professional and technical knowledge, and accomplishing organizational goals. May require a bachelor's degree. Additionally, Outbound Contact Center Supervisor III typically reports to a manager or head of a unit/department. The Outbound Contact Center Supervisor III supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Thorough knowledge of department processes. To be an Outbound Contact Center Supervisor III typically requires 3-5 years experience in the related area as an individual contributor. (Copyright 2020 Salary.com)

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Location Avg. Salary Date Updated
Location Bear, DE Avg. Salary $86,594 Date Updated January 20, 2020
Location Delaware City, DE Avg. Salary $86,627 Date Updated January 20, 2020
Location Harrington, DE Avg. Salary $86,773 Date Updated January 20, 2020
Location Lewes, DE Avg. Salary $86,773 Date Updated January 20, 2020
Location Middletown, DE Avg. Salary $86,427 Date Updated January 20, 2020
Location Milford, DE Avg. Salary $86,773 Date Updated January 20, 2020
Location Rehoboth Beach, DE Avg. Salary $86,942 Date Updated January 20, 2020
Location Seaford, DE Avg. Salary $84,984 Date Updated January 20, 2020
Location Smyrna, DE Avg. Salary $86,464 Date Updated January 20, 2020
Location Bethany Beach, DE Avg. Salary $86,942 Date Updated January 20, 2020
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