How much does a Regional Customer Service Manager make in the United States? The average Regional Customer Service Manager salary in the United States is $131,030 as of September 27, 2021, but the range typically falls between $118,240 and $147,775. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Based on HR-reported data: a national average with a geographic differential
25% $118,240 10% $106,595 90% $163,021 75% $147,775 $131,030 50%(Median)
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Check out Regional Customer Service Manager jobs in Virginia

Customer Service Manager

Close Up Foundation - Alexandria, VA

Regional Customer Service/Warranty Manager

Brookfield Properties - Chantilly, VA

Part Time - Customer Service Representative

Lincoln Military Housing - Dahlgren, VA

Job Description for Regional Customer Service Manager

Regional Customer Service Manager manages a regional team of customer service representatives and ensures service levels are met or exceeded. Establishes efficient and balanced workflows that maximize efficiency and produce high levels of service quality and customer satisfaction. Being a Regional Customer Service Manager monitors and measures service metrics. Develop standards, improvements, or changes to process. Additionally, Regional Customer Service Manager requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Regional Customer Service Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Regional Customer Service Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2021 Salary.com)... View full job description

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City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.6%
City, State Chicago, IL Compared to national average
+ 6.1%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 20.3%
City, State Dallas, TX Compared to national average
-0.7%

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Average Base Salary

Core compensation

 
 
 
118240
147775
131030

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
129852
183436
161154
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Regional Customer Service Manager in the United States. The base salary for Regional Customer Service Manager ranges from $118,240 to $147,775 with the average base salary of $131,030. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $129,852 to $183,436 with the average total cash compensation of $161,154.
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118240
147775

 

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Skills associated with Regional Customer Service Manager: Performance Metrics, Service Request Management Process, Staff Coaching/Training, Customer Service ...More

Salary estimation for Regional Customer Service Manager at companies like : CHRISTOPHER & BANKS CORP, VASO CORP, WORLD FUEL SERVICES CORP

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