As of April 01, 2025, the average annual salary for a Retail Sales Staff in Erie, PA is $32,392. According to Salary.com, salaries can range from a low of $27,710 to a high of $37,564, with most professionals earning between $29,941 and $35,099.
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $38,541 | $3,212 | $741 | $19 |
| Average | $35,568 | $2,964 | $684 | $17 |
| 25th Percentile | $32,877 | $2,740 | $632 | $16 |
An entry-level Retail Sales Staff with under 1 year experience makes about $31,002. With less than 2 years of experience, a mid-level Retail Sales Staff makes around $31,112. After 2-4 years, the Retail Sales Staff pay rises to about $31,404. Those senior Retail Sales Staff with 5-8 years of experience earn roughly $32,026, and those Retail Sales Staff having 8 years or more experience are expected to earn about $33,200 on average.
| Levels | Salary |
|---|---|
| Entry Level Retail Sales Staff | $31,002 |
| Intermediate Level Retail Sales Staff | $31,112 |
| Senior Level Retail Sales Staff | $31,404 |
| Specialist Level Retail Sales Staff | $32,026 |
| Expert Level Retail Sales Staff | $33,200 |
| Entry Level | 13% |
| Mid Level | 13% |
| Senior Level | 12% |
| Top Level | 10% |
| Experienced | 7% |
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Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.
Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Customer Sales: Customer Sales means sales of Goods by Licensee directly or through its authorized wholesalers, representatives or distributors to retail establishments for eventual resale to the consumer.
Store Operations: Retail operations are the activities that allow online and physical stores to function. The aim of retail operations is to enhance the customer shopping experience and lower the retailer's costs.
| Skill | Salary | Demand |
|---|---|---|
|
Prospecting
|
$47,940 |
48%
|
|
Outside Sales
|
$40,814 |
26%
|
|
Sales Training
|
$38,870 |
20%
|
|
Sales Presentation
|
$37,574 |
16%
|
|
Time Management
|
$34,659 |
7%
|
|
Problem Solving
|
$34,659 |
7%
|
