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CRM Administrator II Salary in the United States

How much does a CRM Administrator II make in the United States?

As of September 01, 2026, the average salary for a CRM Administrator II in the United States is $90,343 per year, which breaks down to an hourly rate of $43.

However, a CRM Administrator II's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $103,151
  • Majority Range (25th-75th percentile): $81,337 to $97,047
  • Entry-Level (10th percentile): $73,138
Salary Factors Salary-Boosting Skills Salary by Experience Related Job Salaries Top Paying Cities Explore Related Jobs

Key Factors That Influence CRM Administrator II Salaries

A CRM Administrator II's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects CRM Administrator II Salaries?

Experience is a primary driver of a CRM Administrator II's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • CRM Administrator I (0-2 years): $69,379
  • CRM Administrator II (2-4 years): $90,343
  • CRM Administrator III (4-7 years): $103,325
  • CRM Administrator IV (7+ years): $118,319
Job Role Years of Experience Average Salary
CRM Administrator I0-2 years$69,379
CRM Administrator II2-4 years$90,343
CRM Administrator III4-7 years$103,325
CRM Administrator IV7+ years$118,319
View as Graph

How Do CRM Administrator II Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract CRM Administrator IIs. For example, consider the average annual salaries in these key locations:
  • District of Columbia: $100,028.
  • California: $99,648.
  • Massachusetts: $98,320.

Top Paying Cities for CRM Administrator IIs

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $113,950
  • San Francisco: $112,702
  • Oakland: $110,327

What Skills Can Increase a CRM Administrator II's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 5.27% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • Data Quality (Mentioned in 1.02% Job Postings): Data quality refers to the condition of a set of values of qualitative or quantitative variables. There are many definitions of data quality but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Alternatively, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as data volume increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. Data cleansing may be required in order to ensure data quality.
  • Salesforce CRM (Mentioned in 0.84% Job Postings): Managing relationships and interactions with customers to drive growth and increase the volume of sales in our business.
Skills Demand Percentage
Customer Service 5.27%
Data Quality 1.02%
Salesforce CRM 0.84%
See More Skills

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a CRM Administrator II's salary.

  • Sales Operations: Can increase your salary by up to 7%.
  • Customer Success: Can increase your salary by up to 6%.
  • Leadership: Can increase your salary by up to 5%.
Skill Salary Salary % Increase
Sales Operations $96,667
7%
Customer Success $95,764
6%
Leadership $94,860
5%
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CRM Administrator II Salary by Company Size: Startups vs. Enterprise

CRM Administrator II salary potential scales significantly with company size. Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $100,962. While startup companies pay approximate $85,404.

CRM Administrator II Salary by Company Size

Company Size Employees Average Salary
Startup 1~50 $85,404
Growth Stage 51~500 $90,323
Established 501~5000 $97,492
Enterprise 5000+ $100,962

CRM Administrator II Salary by Industry: Top Paying Sectors

For CRM Administrator II roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Aerospace & Defense and Construction sectors offer the strongest compensation, at 30% above the average. In contrast, CRM Administrator positions in Telecom or Hospitality & Leisure typically offer lower base pay, as these industries often view CRM Administrator II as a support function rather than a direct revenue driver.

The top paying industries for a CRM Administrator II

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Aerospace & Defense$117,446$56.030%
Construction$112,929$54.025%
Insurance$108,412$52.020%
Business Services$103,894$50.015%
Retail & Wholesale$103,894$50.015%

CRM Administrator II Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a CRM Administrator II's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on September 01, 2026
$81,337
Average $90,343/year
$97,047
$6,778
Average $7,529/month
$8,087
$1,564
Average $1,737/week
$1,866
$39
Average $43/hour
$47
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $97,047 $8,087 $1,866 $47
Average $90,343 $7,529 $1,737 $43
25th Percentile $81,337 $6,778 $1,564 $39

CRM Administrator II Salary Growth & Career Path

CRM Administrator II

Next Role

Advancement

Promotions are the fastest way to increase your earnings. As a CRM Administrator II, you have the following paths for advancement. The table below compares the salary raises for common next-step roles. By comparing these figures, you can choose the career path that best meets your financial goals.

Next Step Role Estimate Salary Projected Raise
CRM Administrator III $103,325 14%
Master Data Management Analyst III $109,793 22%
Database Administrator III $116,980 29%
ERP Administrator III $116,102 29%

Most common benefits for CRM Administrator II

  • Social Security
  • 401 (k)
  • Disability
  • Healthcare
  • Pension
  • Time Off (days)

Common company salaries for CRM Administrator II

Here are companies hiring for CRM Administrator II and their salaries, click below for more details.

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FAQ about CRM Administrator II

1. Where can a CRM Administrator II earn the most?

A CRM Administrator II's earning potential can vary widely depending on several factors, including location, industry, experience, education, and the specific employer. According to the latest salary data by Salary.com, a CRM Administrator II earns the most in San Jose, CA, where the annual salary of a CRM Administrator II is $113,950.

2. What is the highest pay for CRM Administrator II?

The highest pay for CRM Administrator II is $103,151.

3. What is the lowest pay for CRM Administrator II?

The lowest pay for CRM Administrator II is $73,138.

4. What are the responsibilities of CRM Administrator II?

Administers the Customer Relationship Management (CRM) applications. Responsible for maintaining the CRM systems including updates, enhancements, building reports, managing dashboards, workflows, and security. Monitors end-user usage of systems and performs daily administrative and user support tasks. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.

5. What industry pays the highest salary for CRM Administrator II?

The Aerospace & Defense industry offers the highest average compensation for CRM Administrator II roles, with salaries approximately 30% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

With the most extensive online, real-time compensation data available, Salary.com helps you pinpoint your exact pay target.

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