CRM Support Specialist II Salary in the United States
How much does a CRM Support Specialist II make in the United States?
As of September 01, 2026, the average salary for a CRM Support Specialist II in the United States is $90,363 per year, which breaks down to an hourly rate of $43.
However, a CRM Support Specialist II's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $103,163
Majority Range (25th-75th percentile): $81,353 to $97,063
Key Factors That Influence CRM Support Specialist II Salaries
A CRM Support Specialist II's salary isn't a fixed number. It's shaped by several important factors.
Below, we'll explore how geographic location
and company size
can directly affect your earning potential.
How Do CRM Support Specialist II Salaries Vary from State to State?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract CRM Support Specialist IIs. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $113,963
San Francisco: $112,723
Oakland: $110,343
San Jose, CA$113,963
San Francisco, CA$112,723
Oakland, CA$110,343
New York, NY$104,043
Paramus, NJ$102,773
Queens Village, NY$102,773
Passaic, NJ$102,683
Bergenfield, NJ$102,673
Stamford, CT$102,473
Huntington, NY$102,443
Newark, NJ$101,773
Bridgeport, CT$101,583
Vallejo, CA$101,403
New Brunswick, NJ$101,363
Petaluma, CA$101,313
Middlesex, NJ$101,143
Somerset, NJ$101,073
Santa Cruz, CA$100,963
Boston, MA$100,403
Monterey, CA$100,093
Seattle, WA$99,883
Santa Rosa, CA$99,863
Los Angeles, CA$99,833
Juneau, AK$99,603
Washington, DC$99,503
Orange, CA$99,183
Santa Ana, CA$98,943
Long Beach, CA$98,853
Anaheim, CA$98,833
Anchorage, AK$98,793
Santa Maria, CA$98,523
Everett, WA$98,503
Danbury, CT$98,183
Bremerton, WA$98,063
Tacoma, WA$97,733
New Suffolk, NY$97,733
Sacramento, CA$97,703
Santa Barbara, CA$97,603
Trenton, NJ$97,503
San Diego, CA$97,503
Brockton, MA$97,403
Fairbanks, AK$97,183
Lompoc, CA$96,953
Lowell, MA$96,883
Ventura, CA$96,863
Nashua, NH$96,843
Stockton, CA$96,843
Modesto, CA$96,183
Poughkeepsie, NY$95,983
Olympia, WA$95,813
Kennewick, WA$95,813
New Haven, CT$95,773
Lawrence, MA$95,443
Hartford, CT$95,353
Riverside, CA$95,343
New Bedford, MA$95,253
Richland, WA$95,253
Bakersfield, CA$95,123
San Bernardino, CA$95,083
New Britain, CT$95,073
Atlantic City, NJ$95,073
New London, CT$95,043
Norwich, CT$95,013
Portsmouth, NH$94,993
Boulder, CO$94,803
Portland, OR$94,683
Worcester, MA$94,673
Minneapolis, MN$94,393
Philadelphia, PA$94,263
Honolulu, HI$93,963
Saint Paul, MN$93,923
Vineland, NJ$93,903
Providence, RI$93,643
Chicago, IL$93,383
Bellingham, WA$93,273
Springfield, MA$93,193
Baltimore, MD$93,173
Chico, CA$92,943
Pittsfield, MA$92,703
Manchester, NH$92,533
Spokane, WA$92,133
Denver, CO$92,123
Albany, NY$91,703
Troy, NY$91,663
Nassau, NY$91,563
Schenectady, NY$91,473
Wilmington, DE$91,403
Burlington, VT$91,273
Salem, OR$91,233
Portland, ME$90,953
Yakima, WA$90,863
Rochester, MN$90,583
Reno, NV$90,543
Fresno, CA$90,543
Milwaukee, WI$90,463
Detroit, MI$90,373
Ann Arbor, MI$90,353
Allentown, PA$90,343
Colorado Springs, CO$90,193
Syracuse, NY$90,143
Carson City, NV$90,143
Houston, TX$90,013
Eugene, OR$89,973
Gary, IN$89,863
Springfield, OR$89,793
Bismarck, ND$89,773
Galveston, TX$89,713
Medford, OR$89,573
Fort Collins, CO$89,543
Concord, NH$89,493
Austin, TX$89,463
Mesa, AZ$89,273
Reading, PA$89,263
Phoenix, AZ$89,263
Dallas, TX$89,233
Saint Cloud, MN$89,143
Madison, WI$89,023
Utica, NY$88,783
Rochester, NY$88,633
Des Moines, IA$88,623
Raleigh, NC$88,613
Atlanta, GA$88,483
Battle Creek, MI$88,453
Salt Lake City, UT$88,423
Lancaster, PA$88,293
Harrisburg, PA$88,163
Kansas City, MO$88,073
Fort Worth, TX$88,053
Champaign, IL$88,053
Kansas City, KS$88,053
Columbus, OH$88,033
Boca Raton, FL$88,013
Pittsburgh, PA$87,973
Richmond, VA$87,943
Indianapolis, IN$87,923
Cleveland, OH$87,913
Las Vegas, NV$87,803
Cincinnati, OH$87,803
Petersburg, VA$87,673
Huntsville, AL$87,533
Lansing, MI$87,473
Lebanon, PA$87,463
Pueblo, CO$87,453
Appleton, WI$87,423
Buffalo, NY$87,393
Dayton, OH$87,363
Racine, WI$87,343
Charlotte, NC$87,333
Saint Louis, MO$87,303
York, PA$87,253
Elkhart, IN$87,253
Gastonia, NC$87,233
Billings, MT$87,213
Beaumont, TX$87,193
Lorain, OH$87,173
Benton Harbor, MI$87,153
Toledo, OH$87,133
Binghamton, NY$87,093
Rock Hill, SC$87,083
Rockford, IL$87,033
Springfield, IL$87,003
Elyria, OH$86,993
Fargo, ND$86,993
Flagstaff, AZ$86,923
Fort Lauderdale, FL$86,873
Duluth, MN$86,823
Miami, FL$86,823
Cheyenne, WY$86,753
Grand Forks, ND$86,753
Bangor, ME$86,553
Cedar Rapids, IA$86,463
Durham, NC$86,423
Louisville, KY$86,413
Grand Rapids, MI$86,393
Hialeah, FL$86,383
Casper, WY$86,263
Scranton, PA$86,153
New Orleans, LA$86,123
Virginia Beach, VA$86,113
Akron, OH$86,073
Peoria, IL$85,953
Sarasota, FL$85,933
Nashville, TN$85,873
Omaha, NE$85,873
Green Bay, WI$85,873
Baton Rouge, LA$85,823
Charleston, SC$85,803
Jamestown, NY$85,763
Davenport, IA$85,763
Tucson, AZ$85,713
Saint Petersburg, FL$85,663
Tampa, FL$85,643
Evansville, IN$85,593
Port Arthur, TX$85,593
Bradenton, FL$85,553
Santa Fe, NM$85,393
Orlando, FL$85,233
Clearwater, FL$85,203
Canton, OH$85,013
La Crosse, WI$85,013
Albuquerque, NM$84,963
Newport News, VA$84,953
High Point, NC$84,923
Ogden, UT$84,883
Corpus Christi, TX$84,813
Norfolk, VA$84,763
Laramie, WY$84,763
Rock Island, IL$84,703
Jacksonville, FL$84,683
Saginaw, MI$84,683
Salisbury, NC$84,663
Boise, ID$84,643
Moline, IL$84,593
Fort Myers, FL$84,573
Memphis, TN$84,553
Tulsa, OK$84,503
Waterloo, IA$84,453
Spartanburg, SC$84,363
Lincoln, NE$84,313
Fort Wayne, IN$84,303
Provo, UT$84,293
Cedar Falls, IA$84,183
San Antonio, TX$84,143
Greensboro, NC$84,113
South Bend, IN$84,103
Savannah, GA$84,003
Muskegon, MI$83,963
Birmingham, AL$83,953
Winston Salem, NC$83,913
Lake Charles, LA$83,693
Anderson, IN$83,673
Lexington, KY$83,653
Augusta, GA$83,623
Greenville, SC$83,623
Lima, OH$83,553
Wichita, KS$83,543
Tuscaloosa, AL$83,543
Columbia, SC$83,463
Springfield, OH$83,443
Asheville, NC$83,293
Bloomington, IN$83,233
Knoxville, TN$82,903
Shreveport, LA$82,903
Wilmington, NC$82,783
Roanoke, VA$82,783
Topeka, KS$82,623
Frankfort, KY$82,613
Oklahoma City, OK$82,543
Chillicothe, OH$82,513
Longview, TX$82,503
Melbourne, FL$82,493
Sioux Falls, SD$82,343
Mobile, AL$82,343
Terre Haute, IN$82,303
Altoona, PA$82,253
Amarillo, TX$82,183
Killeen, TX$82,153
Fayetteville, AR$82,083
Chattanooga, TN$82,063
Sioux City, IA$81,973
Idaho Falls, ID$81,963
Lynchburg, VA$81,883
Gainesville, FL$81,773
Portsmouth, OH$81,723
Little Rock, AR$81,703
Lafayette, LA$81,673
Youngstown, OH$81,673
Daytona Beach, FL$81,613
Clarksville, TN$81,603
Pensacola, FL$81,593
Temple, TX$81,593
Hopkinsville, KY$81,323
Erie, PA$81,313
Florence, SC$81,273
Charleston, WV$81,123
Great Falls, MT$81,083
Macon, GA$80,953
Tallahassee, FL$80,943
Fayetteville, NC$80,933
Waco, TX$80,913
Helena, MT$80,843
Pine Bluff, AR$80,813
Vincennes, IN$80,703
Lubbock, TX$80,663
Alamogordo, NM$80,613
Twin Falls, ID$80,533
Rapid City, SD$80,503
Jackson, MS$80,343
Greenville, MS$80,333
Huntington, WV$80,333
Parkersburg, WV$80,243
Montgomery, AL$80,223
Wichita Falls, TX$80,133
Springfield, MO$80,133
Biloxi, MS$80,093
Monroe, LA$80,003
Johnstown, PA$79,933
Sumter, SC$79,903
Columbus, GA$79,893
Pascagoula, MS$79,723
Abilene, TX$79,723
Kingsport, TN$79,483
Albany, GA$79,483
Gulfport, MS$79,453
Alexandria, LA$79,163
Fort Smith, AR$78,933
El Paso, TX$78,693
Las Cruces, NM$78,283
Harlingen, TX$78,053
Pocatello, ID$78,043
Florence, AL$77,923
Brownsville, TX$77,903
Mcallen, TX$77,713
Dothan, AL$77,583
Columbus, MS$77,053
Altus, OK$76,633
Lawton, OK$76,453
Pierre, SD$76,133
What Skills Can Increase a CRM Support Specialist II's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 5.27% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Data Quality (Mentioned in 1.02% Job Postings): Data quality refers to the condition of a set of values of qualitative or quantitative variables. There are many definitions of data quality but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Alternatively, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as data volume increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. Data cleansing may be required in order to ensure data quality.
Salesforce CRM (Mentioned in 0.84% Job Postings): Managing relationships and interactions with customers to drive growth and increase the volume of sales in our business.
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a CRM Support Specialist II's salary.
Sales Operations: Can increase your salary by up to 7%.
Customer Success: Can increase your salary by up to 6%.
CRM Support Specialist II Salary by Company Size: Startups vs. Enterprise
CRM Support Specialist II salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $100,984.
While startup companies pay approximate $85,423.
CRM Support Specialist II Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$85,423
Growth Stage
51~500
$90,343
Established
501~5000
$97,513
Enterprise
5000+
$100,984
CRM Support Specialist II Salary by Industry: Top Paying Sectors
For CRM Support Specialist II roles, the industry you choose can affect earning potential
by as much as 60% (the gap between the highest and lowest paying industries).
Data shows that the Aerospace & Defense and Construction
sectors offer the strongest compensation, at 30% above the average.
In contrast, CRM Support Specialist positions in Telecom or Hospitality & Leisure typically offer lower base pay,
as these industries often view CRM Support Specialist II as a support function rather than a direct revenue driver.
The top paying industries for a CRM Support Specialist II
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Aerospace & Defense
$117,472
$56.0
30%
Construction
$112,954
$54.0
25%
Insurance
$108,436
$52.0
20%
Business Services
$103,917
$50.0
15%
Retail & Wholesale
$103,917
$50.0
15%
CRM Support Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a CRM Support Specialist II's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on September 01, 2026
$81,353
Average$90,363/year
$97,063
$6,779
Average$7,530/month
$8,089
$1,564
Average$1,738/week
$1,867
$39
Average$43/hour
$47
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$97,063
$8,089
$1,867
$47
Average
$90,363
$7,530
$1,738
$43
25th Percentile
$81,353
$6,779
$1,564
$39
CRM Support Specialist II Salary Growth & Career Path
Promotions are the fastest way to increase your earnings.
As a CRM Support Specialist II, you have the following paths for advancement.
The table below compares the salary raises for common next-step roles.
By comparing these figures, you can choose the career path that best meets your financial goals.
CRM Support Specialist II Salary Growth and Career Path
Next Step Role
Estimate Salary
Projected Raise
CRM User Support Administrator III
$103,400
14%
Enterprise Data Management Analyst III
$109,800
22%
Database Administration - Senior
$117,000
29%
Enterprise Resource Planning Administrator III
$116,200
29%
Salaries of Jobs related to CRM Support Specialist II
Salaries for a CRM Support Specialist II can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $92,864 in 2023
to around $92,251 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of CRM Support Specialist II salary trends,
.
Average Annual Salary of CRM Support Specialist II Over Time
$???
$92,864
$92,975
$92,251
$???
$???
2022
2023
2024
2025
2026
2027
Year
Average Annual Salary
2022
View More
2023
$92,864
2024
$92,975
2025
$92,251
2026
View More
2027
View More
Most common benefits for CRM Support Specialist II
Social Security
401 (k)
Disability
Healthcare
Pension
Time Off (days)
Common company salaries for CRM Support Specialist II
Here are companies hiring for CRM Support Specialist II and their salaries, click below for more details.
C$128,509/per year
C R Bard IncBiotechnologythe United States
H$124,697/per year
Henry Schein CanadaBiotechnologythe United States
N$123,899/per year
Nordex IncBiotechnologythe United States
N$120,416/per year
Nipro CorpBiotechnologythe United States
E$115,870/per year
EnovisBiotechnologythe United States
A$114,553/per year
Advanced Research Projects Agency - EnergyBiotechnologythe United States
M$112,110/per year
MiniMed IncBiotechnologythe United States
L$111,500/per year
Labcorp Drug DevelopmentBiotechnologythe United States
L$110,229/per year
Life Technologies CorpBiotechnologythe United States
Z$106,224/per year
Zimmer BiometBiotechnologythe United States
P$103,077/per year
Promontory TherapeuticsBiotechnologythe United States
S$102,181/per year
Steris PLCBiotechnologythe United States
G$97,274/per year
Gavin Conferences Pty LtdBiotechnologythe United States
E$94,764/per year
Endeavor BioMedicinesBiotechnologythe United States
R$94,402/per year
Replay Holdings LLCBiotechnologythe United States
P$94,235/per year
Pleno IncBiotechnologythe United States
S$93,666/per year
Simulaids IncBiotechnologythe United States
N$88,880/per year
NOIRLab/CASBiotechnologythe United States
O$86,468/per year
Onward TechnologyBiotechnologythe United States
L$84,895/per year
LED Medical Diagnostics IncBiotechnologythe United States
E$84,682/per year
Eyeco LtdBiotechnologythe United States
P$84,523/per year
PaerosolBiotechnologythe United States
I$83,525/per year
IONIQ Sciences IncBiotechnologythe United States
S$82,815/per year
Stateside PPEBiotechnologythe United States
D$82,041/per year
Digi BioBiotechnologythe United States
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FAQ about CRM Support Specialist II
1. What industry pays the highest salary for CRM Support Specialist II?
The Aerospace & Defense industry offers the highest average compensation for CRM Support Specialist II roles,
with salaries approximately 30% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
