CRM Support Specialist II Salary in the United States
How much does a CRM Support Specialist II make in the United States?
As of August 01, 2026, the average salary for a CRM Support Specialist II in the United States is $90,373 per year, which breaks down to an hourly rate of $43.
However, a CRM Support Specialist II's salary can vary significantly. Here’s a look at the typical salary range:
Top Earners (90th percentile): $103,173
Majority Range (25th-75th percentile): $81,363 to $97,073
Key Factors That Influence CRM Support Specialist II Salaries
A CRM Support Specialist II's salary isn't a fixed number.
It's shaped by several important factors.
Below, we'll explore how your years of experience, geographic location, and company size can directly affect your earning potential.
How Experience Level Affects CRM Support Specialist Salaries?
Experience is a primary driver of a CRM Support Specialist II's salary.
As you build your skills and take on more complex tasks, your compensation generally increases.
Here's how the average salary grows at different career stages:
CRM Support Specialist I (0-2 years): $81,731
CRM Support Specialist II (2-4 years): $90,351
CRM User Support Administrator III (4-7 years): $103,340
CRM Support Specialist IV (7+ years): $113,898
Job Role
Years of Experience
Average Salary
CRM Support Specialist I
0-2 years
$81,731
CRM Support Specialist II
2-4 years
$90,351
CRM User Support Administrator III
4-7 years
$103,340
CRM Support Specialist IV
7+ years
$113,898
$81,731CRM Suppo...
$90,351CRM Suppo...
$103,340CRM User ...
$113,898CRM Suppo...
View as Table
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What Am I Worth?
How Do CRM Support Specialist II Salaries Vary from State to State?
Your salary can change significantly depending on where you work.
States with a higher cost of living and strong industrial sectors
often pay more to attract CRM Support Specialist IIs.
For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities.
Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay.
Here are a few examples of average annual salaries in different U.S. cities:
San Jose: $113,973
San Francisco: $112,733
Oakland: $110,353
San Jose, CA$113,973
San Francisco, CA$112,733
Oakland, CA$110,353
New York, NY$104,043
Paramus, NJ$102,783
Queens Village, NY$102,773
Passaic, NJ$102,693
Bergenfield, NJ$102,683
Stamford, CT$102,483
Huntington, NY$102,453
Newark, NJ$101,783
Bridgeport, CT$101,593
Vallejo, CA$101,413
New Brunswick, NJ$101,373
Petaluma, CA$101,323
Middlesex, NJ$101,143
Somerset, NJ$101,083
Santa Cruz, CA$100,963
Boston, MA$100,413
Monterey, CA$100,103
Seattle, WA$99,893
Santa Rosa, CA$99,873
Los Angeles, CA$99,843
Juneau, AK$99,613
Washington, DC$99,513
Orange, CA$99,193
Santa Ana, CA$98,953
Long Beach, CA$98,863
Anaheim, CA$98,843
Anchorage, AK$98,803
Santa Maria, CA$98,523
Everett, WA$98,513
Danbury, CT$98,193
Bremerton, WA$98,063
Tacoma, WA$97,743
New Suffolk, NY$97,743
Sacramento, CA$97,713
Santa Barbara, CA$97,613
Trenton, NJ$97,513
San Diego, CA$97,513
Brockton, MA$97,413
Fairbanks, AK$97,193
Lompoc, CA$96,963
Lowell, MA$96,893
Ventura, CA$96,873
Nashua, NH$96,853
Stockton, CA$96,843
Modesto, CA$96,183
Poughkeepsie, NY$95,993
Olympia, WA$95,813
Kennewick, WA$95,813
New Haven, CT$95,783
Lawrence, MA$95,453
Hartford, CT$95,363
Riverside, CA$95,343
New Bedford, MA$95,253
Richland, WA$95,253
Bakersfield, CA$95,133
San Bernardino, CA$95,093
New Britain, CT$95,083
Atlantic City, NJ$95,083
New London, CT$95,053
Norwich, CT$95,023
Portsmouth, NH$95,003
Boulder, CO$94,813
Portland, OR$94,683
Worcester, MA$94,683
Minneapolis, MN$94,403
Philadelphia, PA$94,273
Honolulu, HI$93,973
Saint Paul, MN$93,933
Vineland, NJ$93,913
Providence, RI$93,653
Chicago, IL$93,383
Bellingham, WA$93,283
Springfield, MA$93,203
Baltimore, MD$93,183
Chico, CA$92,953
Pittsfield, MA$92,713
Manchester, NH$92,533
Spokane, WA$92,143
Denver, CO$92,133
Albany, NY$91,703
Troy, NY$91,673
Nassau, NY$91,573
Schenectady, NY$91,483
Wilmington, DE$91,413
Burlington, VT$91,283
Salem, OR$91,243
Portland, ME$90,963
Yakima, WA$90,873
Rochester, MN$90,593
Reno, NV$90,553
Fresno, CA$90,553
Milwaukee, WI$90,473
Detroit, MI$90,383
Ann Arbor, MI$90,363
Allentown, PA$90,353
Colorado Springs, CO$90,193
Syracuse, NY$90,153
Carson City, NV$90,153
Houston, TX$90,023
Eugene, OR$89,983
Gary, IN$89,873
Springfield, OR$89,803
Bismarck, ND$89,783
Galveston, TX$89,723
Medford, OR$89,583
Fort Collins, CO$89,543
Concord, NH$89,503
Austin, TX$89,473
Mesa, AZ$89,283
Reading, PA$89,273
Phoenix, AZ$89,263
Dallas, TX$89,243
Saint Cloud, MN$89,153
Madison, WI$89,033
Utica, NY$88,783
Rochester, NY$88,643
Des Moines, IA$88,633
Raleigh, NC$88,623
Atlanta, GA$88,493
Battle Creek, MI$88,463
Salt Lake City, UT$88,433
Lancaster, PA$88,303
Harrisburg, PA$88,173
Kansas City, MO$88,083
Champaign, IL$88,063
Kansas City, KS$88,063
Fort Worth, TX$88,053
Columbus, OH$88,043
Boca Raton, FL$88,023
Pittsburgh, PA$87,983
Richmond, VA$87,943
Indianapolis, IN$87,933
Cleveland, OH$87,923
Las Vegas, NV$87,813
Cincinnati, OH$87,813
Petersburg, VA$87,673
Huntsville, AL$87,543
Lansing, MI$87,483
Lebanon, PA$87,473
Pueblo, CO$87,463
Appleton, WI$87,433
Buffalo, NY$87,393
Dayton, OH$87,373
Racine, WI$87,353
Charlotte, NC$87,343
Saint Louis, MO$87,313
York, PA$87,263
Elkhart, IN$87,263
Gastonia, NC$87,243
Billings, MT$87,223
Beaumont, TX$87,193
Lorain, OH$87,183
Benton Harbor, MI$87,163
Toledo, OH$87,143
Binghamton, NY$87,103
Rock Hill, SC$87,093
Rockford, IL$87,043
Springfield, IL$87,003
Elyria, OH$87,003
Fargo, ND$87,003
Flagstaff, AZ$86,933
Fort Lauderdale, FL$86,883
Duluth, MN$86,823
Miami, FL$86,823
Cheyenne, WY$86,763
Grand Forks, ND$86,763
Bangor, ME$86,563
Cedar Rapids, IA$86,463
Durham, NC$86,423
Louisville, KY$86,423
Grand Rapids, MI$86,403
Hialeah, FL$86,393
Casper, WY$86,263
Scranton, PA$86,163
New Orleans, LA$86,133
Virginia Beach, VA$86,123
Akron, OH$86,073
Peoria, IL$85,963
Sarasota, FL$85,943
Nashville, TN$85,883
Omaha, NE$85,883
Green Bay, WI$85,883
Baton Rouge, LA$85,833
Charleston, SC$85,813
Jamestown, NY$85,773
Davenport, IA$85,773
Tucson, AZ$85,723
Saint Petersburg, FL$85,673
Tampa, FL$85,653
Evansville, IN$85,603
Port Arthur, TX$85,603
Bradenton, FL$85,563
Santa Fe, NM$85,403
Orlando, FL$85,233
Clearwater, FL$85,213
Canton, OH$85,023
La Crosse, WI$85,023
Albuquerque, NM$84,963
Newport News, VA$84,953
High Point, NC$84,933
Ogden, UT$84,893
Corpus Christi, TX$84,823
Norfolk, VA$84,763
Laramie, WY$84,763
Rock Island, IL$84,713
Saginaw, MI$84,693
Jacksonville, FL$84,683
Salisbury, NC$84,663
Boise, ID$84,653
Moline, IL$84,603
Fort Myers, FL$84,573
Memphis, TN$84,563
Tulsa, OK$84,513
Waterloo, IA$84,463
Spartanburg, SC$84,373
Lincoln, NE$84,323
Fort Wayne, IN$84,303
Provo, UT$84,293
Cedar Falls, IA$84,193
San Antonio, TX$84,153
Greensboro, NC$84,113
South Bend, IN$84,103
Savannah, GA$84,013
Muskegon, MI$83,973
Birmingham, AL$83,963
Winston Salem, NC$83,923
Lake Charles, LA$83,703
Anderson, IN$83,683
Lexington, KY$83,653
Augusta, GA$83,633
Greenville, SC$83,633
Lima, OH$83,553
Wichita, KS$83,543
Tuscaloosa, AL$83,543
Columbia, SC$83,463
Springfield, OH$83,453
Asheville, NC$83,303
Bloomington, IN$83,243
Knoxville, TN$82,913
Shreveport, LA$82,903
Wilmington, NC$82,793
Roanoke, VA$82,793
Topeka, KS$82,623
Frankfort, KY$82,613
Oklahoma City, OK$82,553
Longview, TX$82,513
Chillicothe, OH$82,513
Melbourne, FL$82,503
Sioux Falls, SD$82,353
Mobile, AL$82,343
Terre Haute, IN$82,313
Altoona, PA$82,253
Amarillo, TX$82,193
Killeen, TX$82,163
Fayetteville, AR$82,093
Chattanooga, TN$82,063
Sioux City, IA$81,983
Idaho Falls, ID$81,963
Lynchburg, VA$81,893
Gainesville, FL$81,773
Portsmouth, OH$81,733
Little Rock, AR$81,713
Lafayette, LA$81,673
Youngstown, OH$81,673
Daytona Beach, FL$81,623
Clarksville, TN$81,613
Pensacola, FL$81,603
Temple, TX$81,603
Hopkinsville, KY$81,333
Erie, PA$81,313
Florence, SC$81,283
Charleston, WV$81,133
Great Falls, MT$81,093
Macon, GA$80,963
Tallahassee, FL$80,953
Fayetteville, NC$80,933
Waco, TX$80,923
Helena, MT$80,853
Pine Bluff, AR$80,823
Vincennes, IN$80,713
Lubbock, TX$80,673
Alamogordo, NM$80,623
Twin Falls, ID$80,543
Rapid City, SD$80,513
Jackson, MS$80,353
Greenville, MS$80,343
Huntington, WV$80,343
Parkersburg, WV$80,243
Montgomery, AL$80,233
Wichita Falls, TX$80,143
Springfield, MO$80,143
Biloxi, MS$80,093
Monroe, LA$80,003
Johnstown, PA$79,943
Sumter, SC$79,903
Columbus, GA$79,893
Pascagoula, MS$79,723
Abilene, TX$79,723
Kingsport, TN$79,493
Albany, GA$79,493
Gulfport, MS$79,463
Alexandria, LA$79,163
Fort Smith, AR$78,943
El Paso, TX$78,693
Las Cruces, NM$78,293
Harlingen, TX$78,063
Pocatello, ID$78,043
Florence, AL$77,923
Brownsville, TX$77,913
Mcallen, TX$77,723
Dothan, AL$77,593
Columbus, MS$77,053
Altus, OK$76,633
Lawton, OK$76,463
Pierre, SD$76,143
What Skills Can Increase a CRM Support Specialist II's Salary?
Demanded Skills for the Role:
Customer Service (Mentioned in 5.27% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
Data Quality (Mentioned in 1.02% Job Postings): Data quality refers to the condition of a set of values of qualitative or quantitative variables. There are many definitions of data quality but data is generally considered high quality if it is "fit for [its] intended uses in operations, decision making and planning". Alternatively, data is deemed of high quality if it correctly represents the real-world construct to which it refers. Furthermore, apart from these definitions, as data volume increases, the question of internal data consistency becomes significant, regardless of fitness for use for any particular external purpose. People's views on data quality can often be in disagreement, even when discussing the same set of data used for the same purpose. Data cleansing may be required in order to ensure data quality.
Salesforce CRM (Mentioned in 0.84% Job Postings): Managing relationships and interactions with customers to drive growth and increase the volume of sales in our business.
See More Skills
Skills
Demand Percentage
Customer Service
5.27%
Data Quality
1.02%
Salesforce CRM
0.84%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay.
Here are examples of skills and the potential impact they can have on a CRM Support Specialist II's salary.
Sales Operations: Can increase your salary by up to 7%.
Customer Success: Can increase your salary by up to 6%.
Leadership: Can increase your salary by up to 5%.
Skill
Salary
Salary % Increase
Sales Operations
$96,699
7%
Customer Success
$95,795
6%
Leadership
$94,892
5%
Insight
$94,892
5%
Customer Engagement
$93,988
4%
API
$93,084
3%
Get Latest Data
CRM Support Specialist II Salary by Company Size: Startups vs. Enterprise
CRM Support Specialist II salary potential scales significantly with company size.
Data shows that Enterprise companies (5,000+ employees) pay the highest average salary at around $101,167.
While startup companies pay approximate $85,585.
CRM Support Specialist II Salary by Company Size
Company Size
Employees
Average Salary
Startup
1~50
$85,585
Growth Stage
51~500
$90,516
Established
501~5000
$97,695
Enterprise
5000+
$101,167
CRM Support Specialist II Salary by Industry: Top Paying Sectors
For CRM Support Specialist II roles, the industry you choose can affect earning potential
by as much as 60% (the gap between the highest and lowest paying industries).
Data shows that the Aerospace & Defense and Construction
sectors offer the strongest compensation, at 30% above the average.
In contrast, CRM Support Specialist positions in Telecom or Hospitality & Leisure typically offer lower base pay,
as these industries often view CRM Support Specialist II as a support function rather than a direct revenue driver.
The top paying industries for a CRM Support Specialist II
Industry Sector
Average Annual Salary
Average Hourly Rate
Pay vs.Avg
Aerospace & Defense
$117,485
$56.0
30%
Construction
$112,966
$54.0
25%
Insurance
$108,448
$52.0
20%
Business Services
$103,929
$50.0
15%
Retail & Wholesale
$103,929
$50.0
15%
CRM Support Specialist II Salary: Hourly Rate, Weekly Pay, and Monthly Pay
Understanding how a CRM Support Specialist II's annual salary breaks down can help with budgeting.
Below, you can see the average hourly rate, weekly pay, and monthly pay for this role.
Use the buttons to switch between different pay periods.
Hourly
Monthly
Weekly
Yearly
Table View
Last Updated on August 01, 2026
$81,363
Average$90,373/year
$97,073
$6,780
Average$7,531/month
$8,089
$1,565
Average$1,738/week
$1,867
$39
Average$43/hour
$47
Annual Salary
Monthly Pay
Weekly Pay
Hourly Wage
75th Percentile
$97,073
$8,089
$1,867
$47
Average
$90,373
$7,531
$1,738
$43
25th Percentile
$81,363
$6,780
$1,565
$39
CRM Support Specialist II Salary Growth & Career Path
Promotions are the fastest way to increase your earnings.
As a CRM Support Specialist II, you have the following paths for advancement.
The table below compares the salary raises for common next-step roles.
By comparing these figures, you can choose the career path that best meets your financial goals.
CRM Support Specialist II Salary Growth and Career Path
Next Step Role
Estimate Salary
Projected Raise
CRM User Support Administrator III
$103,400
14%
Enterprise Data Management Analyst III
$109,900
22%
Database Administration - Senior
$117,000
29%
Enterprise Resource Planning Administrator III
$116,200
29%
Salaries of jobs related to CRM Support Specialist II
Salaries for a CRM Support Specialist II can change over time,
reflecting shifts in market demand and the overall economy.
The median salary decreased from $92,864 in 2023
to around $92,251 in 2025,
reflecting changes in demand, location, experience, and the wider economy.
For a detailed analysis of CRM Support Specialist II salary trends,
.
Average Annual Salary of CRM Support Specialist II Over Time
2022
$???
2023
$92,864
2024
$92,975
2025
$92,251
2026
$???
2027
$???
Year
Average Annual Salary
2022
View More
2023
$92,864
2024
$92,975
2025
$92,251
2026
View More
2027
View More
Most common benefits for CRM Support Specialist II
Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
For Employers
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Compensation Planning
Common company salaries for CRM Support Specialist II
Here are companies hiring for CRM Support Specialist II and their salaries, click below for more details.
C
$128,509/per year
C R Bard Inc
Biotechnology
the United States
H
$124,697/per year
Henry Schein Canada
Biotechnology
the United States
N
$123,899/per year
Nordex Inc
Biotechnology
the United States
N
$120,416/per year
Nipro Corp
Biotechnology
the United States
E
$115,870/per year
Enovis
Biotechnology
the United States
A
$114,553/per year
Advanced Research Projects Agency - Energy
Biotechnology
the United States
M
$112,110/per year
MiniMed Inc
Biotechnology
the United States
L
$111,500/per year
Labcorp Drug Development
Biotechnology
the United States
L
$110,229/per year
Life Technologies Corp
Biotechnology
the United States
Z
$106,224/per year
Zimmer Biomet
Biotechnology
the United States
P
$103,077/per year
Promontory Therapeutics
Biotechnology
the United States
S
$102,181/per year
Steris PLC
Biotechnology
the United States
G
$97,274/per year
Gavin Conferences Pty Ltd
Biotechnology
the United States
E
$94,764/per year
Endeavor BioMedicines
Biotechnology
the United States
R
$94,402/per year
Replay Holdings LLC
Biotechnology
the United States
P
$94,235/per year
Pleno Inc
Biotechnology
the United States
S
$93,666/per year
Simulaids Inc
Biotechnology
the United States
N
$88,880/per year
NOIRLab/CAS
Biotechnology
the United States
O
$86,468/per year
Onward Technology
Biotechnology
the United States
L
$84,895/per year
LED Medical Diagnostics Inc
Biotechnology
the United States
E
$84,682/per year
Eyeco Ltd
Biotechnology
the United States
P
$84,523/per year
Paerosol
Biotechnology
the United States
I
$83,525/per year
IONIQ Sciences Inc
Biotechnology
the United States
S
$82,815/per year
Stateside PPE
Biotechnology
the United States
D
$82,041/per year
Digi Bio
Biotechnology
the United States
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FAQ about CRM Support Specialist II
1. What industry pays the highest salary for CRM Support Specialist II?
The Aerospace & Defense industry offers the highest average compensation for CRM Support Specialist II roles,
with salaries approximately 30% above the market median.
Where Does Our Salary Data Come From?
Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.
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