How much does a Technical Customer Support Specialist I make in Georgiana, AL? The average Technical Customer Support Specialist I salary in Georgiana, AL is $54,416 as of March 26, 2024, but the range typically falls between $47,172 and $63,020. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Technical Customer Support Specialist I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Specialist I Salary $40,577 Georgiana,AL March 26, 2024
25th Percentile Technical Customer Support Specialist I Salary $47,172 Georgiana,AL March 26, 2024
50th Percentile Technical Customer Support Specialist I Salary $54,416 Georgiana,AL March 26, 2024
75th Percentile Technical Customer Support Specialist I Salary $63,020 Georgiana,AL March 26, 2024
90th Percentile Technical Customer Support Specialist I Salary $70,853 Georgiana,AL March 26, 2024
25% $47,172 10% $40,577 90% $70,853 75% $63,020 $54,416 50%(Median) Didn’t find job title? Click
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What skills does a Technical Customer Support Specialist I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

3.

Transportation: Refers to the mode of travel used to get from home to work most frequently. The transportation are bus, train, aeroplane, ship, car, etc while the mode of transportation refers to road, air, sea/ocean, etc.

Customer Service 21.4%
Futures 1.62%
Transportation 0.98%
Others 76%

Job Description for Technical Customer Support Specialist I

Technical Customer Support Specialist I responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist I utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Customer Support Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Customer Support Specialist I in Georgiana, AL

Career Path for Technical Customer Support Specialist I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Specialist I, the first career path typically starts with a Technical Customer Support Specialist II position, and then progresses to Technical Customer Support Specialist IV.

Additionally, the second career path typically progresses to Website Operations Support Specialist.

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Technical Customer Support Specialist I salary varies from city to city. Compared with national average salary of Technical Customer Support Specialist I, the highest Technical Customer Support Specialist I salary is in San Francisco, CA, where the Technical Customer Support Specialist I salary is 25.0% above. The lowest Technical Customer Support Specialist I salary is in Miami, FL, where the Technical Customer Support Specialist I salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Technical Customer Support Specialist I, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
47172
63020
54416

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
47990
65305
55935
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Specialist I in Georgiana, AL. The base salary for Technical Customer Support Specialist I ranges from $47,172 to $63,020 with the average base salary of $54,416. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $47,990 to $65,305 with the average total cash compensation of $55,935.
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How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

47172
63020

 

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About Georgiana, Alabama    Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738. Georgiana is located in sou....More

Georgiana, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Georgiana, Alabama

Technical Customer Support Specialist I Salary in popular cities: BirminghamMontgomeryMobile

Skills associated with Technical Customer Support Specialist I: Product Support, Customer Interaction, Remote Support, Tier 1 Support ...More

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