Customer Experience Consultant Salary in the United States

How much does a Customer Experience Consultant make in the United States?

As of August 01, 2026, the average salary for a Customer Experience Consultant in the United States is $64,515 per year, which breaks down to an hourly rate of $31.

However, a Customer Experience Consultant's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $79,776
  • Majority Range (25th-75th percentile): $56,413 to $72,503
  • Entry-Level (10th percentile): $49,036
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View as table View as graph 25% $56,413 10% $49,036 90% $79,776 75% $72,503 $64,515 50%(Median) Didn’t find job title? Click

Customer Experience Consultant Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $72,503 $6,042 $1,394 $35
Average $64,515 $5,376 $1,241 $31
25th Percentile $56,413 $4,701 $1,085 $27
Check out Customer Experience Consultant Job Openings in the United States
Associate Customer Experience

Lovesac - Columbus, OH

Customer Experience Coordinator

TJ Maxx - Columbus, OH

Customer Experience Specialist

US Swim School Association - Columbus, OH

Customer Experience Specialist

Darby Creek Trading - Columbus, OH

Search More Customer Experience Consultant Jobs in the United States

Key Factors That Influence Customer Experience Consultant Salaries

A Customer Experience Consultant's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Experience Consultant Salaries?

Experience is a primary driver of a Customer Experience Consultant's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $63,928
  • Early Career (1-2 years): $73,668
  • Mid-Level (2-4 years): $86,490
  • Senior-Level (5-8 years): $109,251
  • Expert (over 8 years): $77,677
Levels Salary
Customer ... Level Customer Experience Consultant$63,928
Technical... Level Customer Experience Consultant$73,668
Technical... Level Customer Experience Consultant$86,490
Technical... Level Customer Experience Consultant$109,251
Technical... Level Customer Experience Consultant$77,677
$63,928 0 yr
$73,668 < 2 yrs
$86,490 2-4 yrs
$109,251 5-8 yrs
$77,677 > 8 yrs
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What Am I Worth?

Top Paying Cities for Customer Experience Consultants

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $81,373
  • San Francisco: $80,482
  • Oakland: $78,786

What Skills Can Increase a Customer Experience Consultant's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 22.94% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • VMware (Mentioned in 1.81% Job Postings): Applying the VMware software to develop multiple virtual computer systems within a single server.
  • Logistics (Mentioned in 0.92% Job Postings): In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.
See More Skills
Skills Demand Percentage
Customer Service 22.94%
VMware 1.81%
Logistics 0.92%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Experience Consultant's salary.
  • Analysis: Can increase your salary by up to 17%.
  • VMware: Can increase your salary by up to 15%.
  • Insight: Can increase your salary by up to 10%.
Skill Salary Salary % Increase
Analysis
$75,482
17%
VMware
$74,192
15%
Insight
$70,966
10%
Presentation
$70,966
10%
Leadership
$70,321
9%
Consulting
$69,676
8%
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Customer Experience Consultant Salary by Industry: Top Paying Sectors

For Customer Experience Consultant roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Experience Consultant positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Experience Consultant as a support function rather than a direct revenue driver.

The top paying industries for a Customer Experience Consultant

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$77,418$37.020%
Biotechnology$74,192$36.015%
Aerospace & Defense$70,966$34.010%
Business Services$70,966$34.010%
Software & Networking$69,031$33.07%

Customer Experience Consultant Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Experience Consultant's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Salary Trends for Customer Experience Consultant

Salaries for a Customer Experience Consultant can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $55,029 in 2023 to around $55,189 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Experience Consultant salary trends, .

Average Annual Salary of Customer Experience Consultant Over Time

2022
$???
2023
$55,029
2024
$55,259
2025
$55,189
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $55,029
2024 $55,259
2025 $55,189
2026
View More
2027
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Most common benefits for Customer Experience Consultant

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Experience Consultant

Here are companies hiring for Customer Experience Consultant and their salaries, click below for more details.

Find Your Next Customer Experience Consultant Job

Ready to take the next step in your career? Browse thousands of current Customer Experience Consultant job openings on our job board. Use the search bar below to find your perfect match.

United States
  • Burlington Stores

    Columbus, OH

    Burlington Stores | Columbus, OH

    Full-Time Customer Experience Lead. If you want an exciting job with one of the largest off-price retailers in the nation, join the Burlington Stores team ... more

    7 Days Ago

  • Huntington

    Columbus, OH

    Huntington | Columbus, OH

    Customer Experience Banker Non NMLS. Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help ou... more

    7 Days Ago

  • J. C. Penney

    Columbus, OH

    J. C. Penney | Columbus, OH

    J. C. Penney - - Responsibilities: Greet guests and deliver a welcoming front-desk experience. Accurately schedule appointments and process payments. Educa... more

    9 Days Ago

  • Veterinary Emergency Group (VEG)

    Columbus, OH

    Veterinary Emergency Group (VEG) | Columbus, OH

    Job Description. Job Description. ABOUT VEG. In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challeng... more

    8 Days Ago

  • Confidential

    Columbus, OH

    Confidential | Columbus, OH

    Senior Vice President of Customer Experience. About the Company. Accomplished provider of cloud-based call center software solutions. Industry. Computer So... more

    6 Days Ago

  • Huntington

    Columbus, OH

    Huntington | Columbus, OH

    Customer Experience Banker. Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our custome... more

    6 Days Ago

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FAQ about Customer Experience Consultant

1. What industry pays the highest salary for Customer Experience Consultant?

The Energy & Utilities industry offers the highest average compensation for Customer Experience Consultant roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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