How much does a Technical Customer Support Specialist I make in Vermont? The average Technical Customer Support Specialist I salary in Vermont is $60,661 as of March 26, 2024, but the range typically falls between $52,586 and $70,253. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Specialist I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Specialist I Salary $45,234 VT March 26, 2024
25th Percentile Technical Customer Support Specialist I Salary $52,586 VT March 26, 2024
50th Percentile Technical Customer Support Specialist I Salary $60,661 VT March 26, 2024
75th Percentile Technical Customer Support Specialist I Salary $70,253 VT March 26, 2024
90th Percentile Technical Customer Support Specialist I Salary $78,985 VT March 26, 2024
25% $52,586 10% $45,234 90% $78,985 75% $70,253 $60,661 50%(Median) Didn’t find job title? Click
Change Search Criteria

What skills does a Technical Customer Support Specialist I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

3.

Transportation: Refers to the mode of travel used to get from home to work most frequently. The transportation are bus, train, aeroplane, ship, car, etc while the mode of transportation refers to road, air, sea/ocean, etc.

Customer Service 21.4%
Futures 1.62%
Transportation 0.98%
Others 76%

Job Description for Technical Customer Support Specialist I

Technical Customer Support Specialist I responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist I utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist I records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Technical Customer Support Specialist I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

Employers: Job Description Management Tool

See user submitted job responsibilities for Technical Customer Support Specialist I.

Salary.com job board provides millions of Technical Customer Support Specialist I information for you to search for. Click on search button below to see Technical Customer Support Specialist I job openings or enter a new job title here.

Job Openings for Technical Customer Support Specialist I in Vermont

Select a city to view specific salary and bonus information for Technical Customer Support Specialist I

Loading results...
Location Avg. Salary Date Updated
Location Barre, VT Avg. Salary $61,094 Date Updated March 26, 2024
Location Bennington, VT Avg. Salary $62,640 Date Updated March 26, 2024
Location Essex, VT Avg. Salary $61,651 Date Updated March 26, 2024
Location Williston, VT Avg. Salary $61,651 Date Updated March 26, 2024
Location Adamant, VT Avg. Salary $61,094 Date Updated March 26, 2024
Location Albany, VT Avg. Salary $61,094 Date Updated March 26, 2024
Location Alburgh, VT Avg. Salary $61,094 Date Updated March 26, 2024
Location Arlington, VT Avg. Salary $62,516 Date Updated March 26, 2024
Location Ascutney, VT Avg. Salary $63,382 Date Updated March 26, 2024
Location Averill, VT Avg. Salary $61,094 Date Updated March 26, 2024

Career Path for Technical Customer Support Specialist I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Specialist I, the first career path typically starts with a Technical Customer Support Specialist II position, and then progresses to Technical Customer Support Specialist IV.

Additionally, the second career path typically progresses to Website Operations Support Specialist.

Not the job you're looking for? Search more salaries here:

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst

Jobs with a similar salary range to Technical Customer Support Specialist I : Junior Generalist, Insurance Field Adjuster

Technical Customer Support Specialist I Salary in Vermont
Technical Customer Support Specialist I Salary Graph, Regional Distribution and Summary