How much does a Technical Customer Support Supervisor make in Fayetteville, AR? The average Technical Customer Support Supervisor salary in Fayetteville, AR is $83,170 as of April 24, 2024, but the range typically falls between $73,054 and $95,089. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Technical Customer Support Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Supervisor Salary $63,845 Fayetteville,AR April 24, 2024
25th Percentile Technical Customer Support Supervisor Salary $73,054 Fayetteville,AR April 24, 2024
50th Percentile Technical Customer Support Supervisor Salary $83,170 Fayetteville,AR April 24, 2024
75th Percentile Technical Customer Support Supervisor Salary $95,089 Fayetteville,AR April 24, 2024
90th Percentile Technical Customer Support Supervisor Salary $105,940 Fayetteville,AR April 24, 2024
25% $73,054 10% $63,845 90% $105,940 75% $95,089 $83,170 50%(Median) Didn’t find job title? Click
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What skills does a Technical Customer Support Supervisor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Leadership: Knowledge of and ability to employ effective strategies that motivate and guide other members within our business to achieve optimum results.

2.

Support Services: Support Services means those activities provided to or on behalf of a person in the areas of personal care and assistance and property maintenance in order to allow a person to live in the least restrictive environment.

3.

Product Knowledge: Product knowledge is the ability to communicate information and answer questions about a product or service. It is considered an important knowledge area for any role that puts you in front of customers, investors or the media.

Leadership 8.94%
Support Services 1.86%
Product Knowledge 1.37%
Others 87.83%

Job Description for Technical Customer Support Supervisor

Technical Customer Support Supervisor supervises a technical support team that respond to requests from customers by phone, e-mail, or chat. Manages the daily workload to ensure required service volume and quality levels are attained. Being a Technical Customer Support Supervisor trains staff in products, features, standard policies, and best practices. Identifies opportunities for operational improvements and implements solutions. Additionally, Technical Customer Support Supervisor monitors queues, response times, and staff performance. Responds to escalated issues to develop and communicate solutions for complex or critical issues. Has a high level and up to date knowledge of products. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Technical Customer Support Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Customer Support Supervisor in Fayetteville, AR
  • Euronet Software Solutions (Euronet USA, LLC) is a wholly owned subsidiary of Euronet. Euronet Software Solutions was established with the mission of devel...
    - 1 Day Ago
  • Euronet Software Solutions (Euronet USA, LLC) is a wholly owned subsidiary of Euronet. Euronet Software Solutions was established with the mission of devel...
    - 5 Days Ago
  • $5000 bonus. Location: Northeastern Correctional Center (NECC) - Concord, MA. Pay Rate: $42.00/hour. Schedule: Full-time, 40 hours per week. Benefits. Heal...
    - 4 Months Ago
  • Overview. CenterPointe Hospital is seeking a Full Time RN Supervisor to join our Team. CenterPointe is making great strides in Behavioral Health and we inv...
    - 1 Day Ago
  • Why USAA. Let’s do something that really matters. We have an important mission: serving the members of the military community and their families. It’s both...
    - 2 Days Ago

Career Path for Technical Customer Support Supervisor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Supervisor, the upper level is Technical Customer Support Manager and then progresses to Technical Customer Support Senior Manager.

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Technical Customer Support Supervisor salary varies from city to city. Compared with national average salary of Technical Customer Support Supervisor, the highest Technical Customer Support Supervisor salary is in San Francisco, CA, where the Technical Customer Support Supervisor salary is 25.0% above. The lowest Technical Customer Support Supervisor salary is in Miami, FL, where the Technical Customer Support Supervisor salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

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Understand the total compensation opportunity for a Technical Customer Support Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
73054
95089
83170

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
75514
101072
87481
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Supervisor in Fayetteville, AR. The base salary for Technical Customer Support Supervisor ranges from $73,054 to $95,089 with the average base salary of $83,170. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $75,514 to $101,072 with the average total cash compensation of $87,481.
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73054
95089

 

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About Fayetteville, Arkansas    Fayetteville is the third-largest city in Arkansas and county seat of Washington County. The city is centrally located within the county and has been....More

Fayetteville, Arkansas  area prices were up 1.2% from a year ago    View the Cost of Living in Fayetteville, Arkansas

Technical Customer Support Supervisor Salary in popular cities: Little RockFort SmithSpringdale

Skills associated with Technical Customer Support Supervisor: Customer Support Policies, Standards and Procedures, Product Support, Customer Relationship Management (CRM) software, Tier 3 Support ...More

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