Technical Customer Support Representative III Salary in Moreno Valley, California

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Technical Customer Support Representative III Salary in Moreno Valley, CA

How much does a Technical Customer Support Representative III make in Moreno Valley, CA? The average Technical Customer Support Representative III salary in Moreno Valley, CA is $61,883 as of April 24, 2024, but the range typically falls between $54,325 and $70,949. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

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Technical Customer Support Representative III Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Representative III Salary $47,444 Moreno Valley,CA April 24, 2024
25th Percentile Technical Customer Support Representative III Salary $54,325 Moreno Valley,CA April 24, 2024
50th Percentile Technical Customer Support Representative III Salary $61,883 Moreno Valley,CA April 24, 2024
75th Percentile Technical Customer Support Representative III Salary $70,949 Moreno Valley,CA April 24, 2024
90th Percentile Technical Customer Support Representative III Salary $79,204 Moreno Valley,CA April 24, 2024
25% $54,325 10% $47,444 90% $79,204 75% $70,949 $61,883 50%(Median) Didn’t find job title? Click
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Check out Technical Customer Support Representative III Job Openings in Moreno Valley, California

Customer Support Representative

Collabera LLC - San Diego, CA

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Customer Support Representative

Collabera LLC - San Diego, CA

Apply Now
Apply Now

Technical Customer Support (Mac, IOS)

Talent Groups - Elk Grove, CA

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What skills does a Technical Customer Support Representative III need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

3.

Futures: Futures are derivative financial contracts obligating the buyer to purchase an asset or the seller to sell an asset at a predetermined future date and set price.

See More Skills
Customer Service 10.57%
Credit Card 2.39%
Futures 1.3%
Others 85.74%

Job Description for Technical Customer Support Representative III

Technical Customer Support Representative III provides basic technical support and assistance to customers via e-mail, phone, or chat. Addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Being a Technical Customer Support Representative III provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents support interactions, including details of inquiries, complaints, comments, and actions taken. Additionally, Technical Customer Support Representative III may train or guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. The Technical Customer Support Representative III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Technical Customer Support Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Technical Customer Support Representative III in Moreno Valley, CA
  • Collabera LLC - San Diego, CA
    Position. Customer Support Representative. Location. San Diego, CA. Duration. 12 Months. Pay Rate. 20/hr - 25/hr. Responsibility. Log cases on the IT Servi...
    - 1 Day Ago
  • Collabera LLC - San Diego, CA
    Job Title. Customer Support Representative. Location. San Diego, CA. Pay Range. $25/hr. $29/hr. Responsibilities. Log cases on the IT Service Desk and main...
    - 5 Days Ago
  • Jotform - , CA
    ABOUT JOTFORM. Jotform is a San Francisco-based SaaS company with more than 25 million users worldwide. We are thriving and growing, and we’ve never needed...
    - 2 Days Ago
  • Talent Groups - Elk Grove, CA
    Onsite. Technical Customer Support (MAC, IOS). Full time. Location: Elk Grove, CA. Role Summary. Helpline Tier 1 Support team will be the first point of co...
    - 1 Day Ago
  • Chef Robotics - San Francisco, CA
    The Company. Chef Robotics mission is to accelerate the advent of intelligent machines in the physical world. AI will drive immense change as the rise of L...
    - 1 Day Ago

Career Path for Technical Customer Support Representative III

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Technical Customer Support Representative III, the upper level is Technical Customer Support Team Leader and then progresses to Technical Customer Support Supervisor.

Technical Customer Support Representative III
Technical Customer Support Team Leader
Technical Customer Support Supervisor
Those that have already made the climb...
Patricia B. Prichep, Senior Vice President of Operations and Corporate Secretary
CEL-SCI CORP
CEL-SCI Corporation, a clinical-stage biotechnology company, engages in the research and development of immune system therapy for the treatment of cancer and other diseases in the United States. The company's lead immunotherapy is Multikine, which has completed Phase 3 clinical trials for the potential treatment of cer... More
Fiscal Year Ended in 2022
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Technical Customer Support Representative III Pay Difference by Location

Technical Customer Support Representative III salary varies from city to city. Compared with national average salary of Technical Customer Support Representative III, the highest Technical Customer Support Representative III salary is in San Francisco, CA, where the Technical Customer Support Representative III salary is 25.0% above. The lowest Technical Customer Support Representative III salary is in Miami, FL, where the Technical Customer Support Representative III salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Technical Customer Support Representative III, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
54325
70949
61883

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
55214
72631
63061
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Representative III in Moreno Valley, CA. The base salary for Technical Customer Support Representative III ranges from $54,325 to $70,949 with the average base salary of $61,883. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $55,214 to $72,631 with the average total cash compensation of $63,061.
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54325
70949

 

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About Moreno Valley, California    According to the United States Census Bureau, the city has a total area of 51.5 square miles (133 km2), of which, 51.3 square miles (133 km2) of it is....More

Moreno Valley, California  area prices were up 3.0% from a year ago    View the Cost of Living in Moreno Valley, California

Technical Customer Support Representative III Salary in popular cities: Los Angeles, San Diego, San Jose

Skills associated with Technical Customer Support Representative III: Customer Support, Technical Support, Tier 3 Support, Customer Interaction ...More

Jobs with a similar salary range to Technical Customer Support Representative III : Operations Support Officer, Operational Support Officer

Salary estimation for Technical Customer Support Representative III at companies like : Senzilla Health Services, Tailormaderesults Org, Baker Weeks & Co Inc