How much does a Top Technical Customer Support Executive make in Otisville, MI? The average Top Technical Customer Support Executive salary in Otisville, MI is $217,241 as of May 28, 2024, but the range typically falls between $183,577 and $258,787. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Top Technical Customer Support Executive Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Top Technical Customer Support Executive Salary $152,927 Otisville,MI May 28, 2024
25th Percentile Top Technical Customer Support Executive Salary $183,577 Otisville,MI May 28, 2024
50th Percentile Top Technical Customer Support Executive Salary $217,241 Otisville,MI May 28, 2024
75th Percentile Top Technical Customer Support Executive Salary $258,787 Otisville,MI May 28, 2024
90th Percentile Top Technical Customer Support Executive Salary $296,613 Otisville,MI May 28, 2024
25% $183,577 10% $152,927 90% $296,613 75% $258,787 $217,241 50%(Median) Didn’t find job title? Click
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What skills does a Top Technical Customer Support Executive need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

KPI: KPI stands for key performance indicator, a quantifiable measure of performance over time for a specific objective.

3.

Business Model: The term business model refers to a company's plan for making a profit. It identifies the products or services the business plans to sell, its identified target market, and any anticipated expenses.

Customer Service 8.92%
KPI 1.88%
Business Model 0.94%
Others 88.26%
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Job Description for Top Technical Customer Support Executive

Top Technical Customer Support Executive plans and directs all aspects of an organization's technical customer support policies, objectives, and initiatives. Responsible for the overall satisfaction of customers. Being a Top Technical Customer Support Executive coordinates with directors in establishing direction and initiatives for the department, and ensures those align with greater organizational direction and objectives. Requires a bachelor's degree. Additionally, Top Technical Customer Support Executive typically reports to top management. The Top Technical Customer Support Executive manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. To be a Top Technical Customer Support Executive typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2024 Salary.com)... View full job description

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Salary.com job board provides millions of Top Technical Customer Support Executive information for you to search for. Click on search button below to see Top Technical Customer Support Executive job openings or enter a new job title here.

Job Openings for Top Technical Customer Support Executive in Otisville, MI
  • Job Opening. Universal Advisor. Industry. Luxury Automotive, White glove Customer Service, Tech Support. Work Environment. Remote for now. Potentially Hybr...
    - 4 Days Ago
  • Job Title. Technical Support / Customer Service Representative (Remote). Job Description. JOB DESCRIPTION. The Technical Support / Customer Service Represe...
    - 2 Days Ago
  • Location: Auburn Hills, MI. Reports to: Technical Support Manager. Job Summary. Mersino has an exciting new opportunity for a Technical Customer Support I ...
    - 4 Days Ago
  • Job Description. Job Description. Job Title. Customer. Technical Support - Engineering. Job Description. Trystar is a leader in power inverters, distributi...
    - 3 Days Ago
  • Technical Support - Specialist - TS04 - Full Performance Quantum Science Solutions is supporting a U.S. Government customer on a large mission critical dev...
    - 2 Days Ago
Those that have already made the climb...
Mark V. Anquillare, Chief Operating Officer
Verisk Analytics, Inc. provides data analytics solutions to the insurance markets in the United States and internationally. The company provides predictive analytics and decision support solutions to customers in rating, underwriting, claims, catastrophe and weather risk, global risk analytics, and various other fields... More
Fiscal Year Ended in 2022
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Top Technical Customer Support Executive salary varies from city to city. Compared with national average salary of Top Technical Customer Support Executive, the highest Top Technical Customer Support Executive salary is in San Francisco, CA, where the Top Technical Customer Support Executive salary is 25.0% above. The lowest Top Technical Customer Support Executive salary is in Miami, FL, where the Top Technical Customer Support Executive salary is 3.5% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-3.5%
City, State Chicago, IL Compared to national average
+ 4.9%
City, State Boston, MA Compared to national average
+ 12.1%
City, State New York, NY Compared to national average
+ 16.8%
City, State Dallas, TX Compared to national average
-1.3%

Take just three simple steps below to generate your own personalized salary report

Step 1 of 3

Understand the total compensation opportunity for a Top Technical Customer Support Executive, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
183577
258787
217241

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
214418
347135
261338
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Top Technical Customer Support Executive in Otisville, MI. The base salary for Top Technical Customer Support Executive ranges from $183,577 to $258,787 with the average base salary of $217,241. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $214,418 to $347,135 with the average total cash compensation of $261,338.
Step 2 of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

183577
258787

 

Step 3 of 3

How much should you be paid?

About Otisville, Michigan    Otisville is a village in Forest Township, Genesee County in the U.S. state of Michigan. The population was 864 at the 2010 census. It is located alo....More

Otisville, Michigan  area prices were up 1.3% from a year ago    View the Cost of Living in Otisville, Michigan

Top Technical Customer Support Executive Salary in popular cities: DetroitGrand RapidsWarren

Skills associated with Top Technical Customer Support Executive: Product Support, Technical Support, Strategy Development, Service Management ...More

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