ABACUS INSIGHTS Customer Success Manager Salary in the United States

How much does a Customer Success Manager make at companies like ABACUS INSIGHTS in the United States? The average salary for Customer Success Manager at companies like ABACUS INSIGHTS in the United States is $71,819 as of January 26, 2024, but the range typically falls between $60,122 and $83,516. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

About ABACUS INSIGHTS

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What does a Customer Success Manager do at companies like ABACUS INSIGHTS?

Abacus Insights is a mission-driven, rapid growth-stage technology company focused on transforming the healthcare payer industry, ultimately creating a more personalized patient experience, improving health outcomes, and lowering the overall cost of healthcare. Abacus Insights provides a flexible, efficient, and secure platform that organizes and exchanges healthcare data from various sources and formats, allowing our customers to uncover differentiated insights that address their clients' needs. Our employees know that they play an active role in keeping our customers' data safe and are responsible for ensuring that our comprehensive policies and practices are met.

With our deep expertise in cloud-enabled technologies and knowledge of the healthcare industry, we have built an innovative data integration and management platform that allows healthcare payers access to data that has been historically siloed and inaccessible. Through our platform, these health insurance payers can ingest and manage all the data they need to transform their business by supporting their analytical, operational, and financial needs.

Since our founding in 2017, Abacus has built a highly successful SaaS business, raising more than $53 Million by leading VC firms who have deep expertise in the healthcare and technology industries. We are solving problems of massive scale and complexity in an industry that is ready for disruption. We're growing quickly and would love for you to be a part of it!

About the Role:

Our Product Management team is looking for a Customer Success Manager who will be responsible for developing a positive customer experience, fostering relationships, and driving platform utilization. For this mid-level position, you will work alongside upper management to promote retention of customers and to drive an overall positive experience with the brand. As our product subject matter expert, you will be well-versed on the technical side of our platform, and you’ll provide our clients with insight and tips that will drive adoption.

What We’re Looking For:

  • Outstanding client communication skills
  • Experience working with healthcare or health insurance companies
  • Strong project management skills
  • Ability to quickly learn to use our platform
  • Minimum of Bachelor’s degree or equivalent

Not required, but nice to have::

  • Experience with data management or data analytics
  • Background using JIRA or CRM tools
  • Experience in client support or client management

Equal Opportunity Employer
As a mission-led technology company that is helping to drive better healthcare outcomes, Abacus Insights believes that the best innovation and value we can bring to our customers comes from diverse ideas, thoughts, experiences, and perspectives. We are dedicated to building diverse teams and providing equal employment opportunities to all applicants. Abacus prohibits discrimination and harassment of any type in regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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$60,122 Low Average $71,819 High $83,516

Understand the total compensation opportunity for Customer Success Manager at companies like ABACUS INSIGHTS, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$60,122
$83,516
$71,819
The chart shows total cash compensation for the ABACUS INSIGHTS Customer Success Manager in the United States, which includes base, and annual incentives can vary anywhere from $60,122 to $83,516 with an average total cash compensation of $71,819. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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