ABRIGO Consultant Salary in the United States

Abrigo is looking for a Consultant to join the Client Education team. The primary responsibility is training end users at community financial institutions on Abrigo’s Financial Crimes solutions. This individual will report to the Director of Client Education. The Consultant provides the final component of a successful software implementation by ensuring end users know how to use the products that they purchased effectively and efficiently. Training may be conducted virtually, in-person, or a combination of both.

What You’ll Do:

• Conduct training both virtually and in person on various Abrigo Financial Crime solutions to enable the implementation process and future adoption needs.
• Meet requirements to demonstrate software proficiency within specified 30-60-90 day onboarding plans.
• Communicate to clients how software usage supports their overall business needs.
• Lead Abrigo-sponsored client events.
• Work with product development team in maintaining and enhancing product based on client feedback.
• Improve internal processes to produce a best-in-class client education program, including the development of training materials and online learning content.
• Maintaining records and operational systems as required by established processes.
• Other responsibilities as assigned

What You’ll Need:

• Minimum 5 years of experience training complex software products or working in financial or banking operations (BSA/AML compliance preferred)
• Proven ability to communicate effectively in person, virtually, and in writing to develop positive relationships with clients and Abrigo employees.
• Demonstrated customer service mentality.
• Proven ability to learn new software programs quickly.
• Strong troubleshooting, reasoning and problem-solving skills.
• Bachelor’s degree in a relevant field of work or equivalent work experience.
• Willingness to travel domestically up to 10% of the time.

Preferred Skills: 

• Previous experience using Abrigo’s Financial Crimes software (e.g., BAM+, BSA Manager, etc.)
• Previous experience developing appropriate training materials

What You’ll Get:

• Market competitive total rewards package
• To be part of the Heart & SOULof a winning company with an inspiring mission
• The opportunity to Make Big Things Happen
• Competitive salary along with full health benefits with an HSA option
• Unlimited PTO and bank holidays
• 401(k) plan and company match

 We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, age, genetic trait, sexual orientation, national origin, disability status, or any other characteristic protected by law.  

Abrigo is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at Careers@abrigo.com with the subject line accommodation.