ACCESS: SUPPORTS FOR LIVING Clinical Quality Director Salary in the United States

Summary of Professional Functions:

This position oversees clinical service delivery quality improvement efforts and clinical quality reporting effects across all clinical behavioral health programs. This position is responsible for evaluation functions of Access’s Certified Community Behavioral Health Clinic efforts.

ESSENTIAL FUNCTIONS

·         Empowers managers and staff to work with high-risk clients towards preventing suicide, overdose or premature death from causes correlated with behavioral health diagnosis.

·         Empowers managers and staff to improve client outcome on HEDIS and other outcomes measures as outlined by the agency corporate plan and also the Certified Community Behavioral Health Programs.

·         Inspires and leads staff to conduct both evidence-based assessment and practice for adults and children with mental illness, those in dual recovery, and those with comorbid medical conditions driven by client preferences and accurate and thorough assessment.

·         Ensures that managers understand how clinicians can track and improve their outcomes on clinical quality measures.

·         Trains managers and clinical staff on agency quality indicators, using a documented curriculum and assesses trainee competency using documented testing.

·         Assists in agency accreditation efforts.

·         Collaborates with the other formal leaders within the agency.

SCOPE OF RESPONSIBILITIES

Leadership

·         Collaborates with other clinical leaders to ensure progress on quality indicators.

·         Potentially supervises staff in clinical quality improvement roles.

·         Leads and documents department clinical quality improvement meetings.

·         Leads reporting process on Certified Community Behavioral Health Center efforts.

ADDITIONAL RESPONSIBILITIES

·         Represents the department both internally and externally through collaboration, trainings and presentation.

Education Required:

·         Licensed Clinical Social Worker or Licensed Psychologist preferred.

PREREQUISITES FOR THE JOB

·         Expert skill and experience in directing, guiding, teaching and leading clinical staff.

·         Deep belief in Mental Health Recovery and Person Center Planning.

·         Extensive knowledge of evidence based practices including treatment modalities, diagnosis, assessment and crisis intervention techniques.

·         Demonstrated ability to analyze and interpret productivity and outcome data to improve service delivery.

·         Excellent written, oral, interpersonal and presentation skills.

·         Extensive knowledge of rehabilitation and behavioral health treatment service delivery. 

·         Excellent conceptual, analytical and organizational skills. 

REQUIRED PERSONAL CHARACTERISTICS

·         Passion about the work and the Human Service field, critical and creative thinking skills and a high level of energy, integrity and diplomacy.

·         Demonstrated ability to encourage, support and inspire others with honest dialogue and a humanistic and sensitive approach.

·         Ability to implement, reinforce and assess change, in line with agency continuous quality improvement and business initiatives.

·         Highly sophisticated interpersonal and relationship-building skills with an ability to relate to diverse persons.

·         Belief in the passion, vision and value of the organization’s work.

·         Sound judgment and ethical behavior and decision-making skills.

LEADERSHIP LEVEL IN ORGANIZATION:

·         Member of middle leadership.