CARECENTRIX Customer Solutions Expert (Staffing) Salary in the United States

How much does an Customer Solutions Expert (Staffing) make at companies like CARECENTRIX in the United States? The average salary for Customer Solutions Expert (Staffing) at companies like CARECENTRIX in the United States is $69,616 as of March 26, 2024, but the range typically falls between $60,367 and $78,865. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities2

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What does an Customer Solutions Expert (Staffing) do at companies like CARECENTRIX?

Healthcare Customer Service Expert - Staffing ($1000 Sign On Bonus)

Job Locations
US-KS-Overland Park

Job ID 2020-8718 Category Customer Service Center

Overview
Do you have the passion to make an impact on people’s lives? Then come join our team! CareCentrix is committed to making the home the center of patient care.
As a Healthcare Customer Service Expert in our Staffing Team, you make a difference every time you schedule home healthcare services for a patient. You will have full accountability and ownership of cases ensuring patient discharges timely, or if already at home, care begins per the physician's request. Prioritization and organization skills are key to being successful in this role.
 
Responsibilities:
  • Responsible for timely and thoughtful communication to the referral source, physician, and patient to ensure coordination of services and equipment to meet physician prescribed starts of care and/or discharge dates.
  • Adheres to out-of-network qualification standards when working with Providers outside of the CareCentrix network to ensure pricing is commensurate to CareCentrix client reimbursement.
  • Requires dynamic ability to prioritize multiple times throughout the day, as well as excellence in time management. 
  • Demonstrate critical thinking skills and utilize appropriate documentation to ensure URAC core and HUM standards are met.
Qualifications:
  • Requires a High School Diploma or the equivalent. Must have minimum 1 year work experience.
  • Must be proficient and comfortable in a computer-based environment with excellent communication and problem solving skills
  • Embracing the values of accountability, consistency and engagement through excellent attendance 
  • Demonstrating outstanding customer service through the ability to care for other
  • Flexibility, adaptability and motivation learn 
 
CareCentrix maintains a drug-free workplace in accordance with Florida’s Drug Free Workplace Law.
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$60,367 Low Average $69,616 High $78,865

Understand the total compensation opportunity for Customer Solutions Expert (Staffing) at companies like CARECENTRIX, base salary plus other pay elements

Average Total Cash Compensation

Includes base and annual incentives

$60,367
$78,865
$69,616
The chart shows total cash compensation for the CARECENTRIX Customer Solutions Expert (Staffing) in the United States, which includes base, and annual incentives can vary anywhere from $60,367 to $78,865 with an average total cash compensation of $69,616. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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