FAIRFIELD RESIDENTIAL Apartment Maintenance Service Manager Salary in the United States

Our Service Manager oversees the overall appearance and maintenance needs of our apartment community.  As a leader, this position will collaborate with the Property Manager.  The Service Manager must maintain the overall curb appeal; supervise the maintenance staff; coordinate make-readies and move ins/move out schedules; perform general maintenance repairs; conduct preventative maintenance and oversee the construction/rehabilitation needs of the apartment community. 

At least three or more years’ of hands-on property building maintenance experience is desired; specifically Apartment Maintenance is preferred. Prior supervisory experience is preferred.  HVAC-EPA (Type I & II) and Certified Pool Operator (CPO) licenses may be required based on the property’s needs.   This position is on-call and responds to after hour emergencies. A valid driver’s license and reliable transportation is needed.  Our residents will enjoy your friendly personality as you diligently work to make their home a beautiful place to live. 

What you can expect to do in this role:

• Perform, schedule and supervise maintenance repairs throughout the property including the common area amenities, resident occupied units and vacant units in preparation for new resident move-ins.
• Schedule, monitor and conduct preventative maintenance on various equipment, electrical and plumbing systems, HVAC, swimming pool(s), carpentry, dry wall, exterior structural and appliances.
• Direct and supervise the daily activities of the property service team.
• Collaborate with the Property Manager to coordinate the move-in schedule and ensure the timeliness and effective completion of all repairs in preparation for all new residents.
• Budget and maintain an up-to-date supply inventory on all equipment, tools, and supplies for the property.
• Manage open service repair requests through Yardi. 
• Lead, motivate and develop a successful staff. 
• Deliver outstanding customer service to all residents.
• Ensure that policies and procedures as well as safety and compliance expectations are met.
• On-call responsibilities to respond to after hour emergencies. A valid driver’s license and reliable transportation is needed.  
• A flexible schedule to include weekends, evenings and holidays.

What you can bring to the role:

• Three or more years of apartment maintenance experience.  Supervisory experience is preferred.
• High level of skill in the following areas: electrical, plumbing, HVAC, swimming pool, carpentry, dry wall, exterior structural and appliances.
• Your strong technical skills identifying and diagnosing maintenance issues.
• Track record leading and directing a successful maintenance team. 
• Strong computer knowledge.
• Superior time management and organizational skills.
• Attention to detail and commitment to our customer.  Our residents will take notice and appreciate your detail on a daily basis. 
• Strong adherence to ethical standards including, but not limited to, the ability to maintain confidentiality and maintain fiduciary responsibility.
• Ability to manage several tasks at once while remaining detailed and well organized. 

What is required:

• High school diploma or equivalent.
• EPA Certification, Type I & II.
• CPO Certification (Pool), as needed.
• Valid driver’s license.
• Ability to be on-call to respond to after hour emergencies.