Overview
Installation Technicians work with equipment related to residential and business communications on an all-fiber network.
Responsibilities
Primary Duties:
Prepare various types of cables
Install various types of splice closures
Field polish connectors
Competently operate a light source and power meter
Work with equipment such as telephone systems, routers, fax machines, internet-related equipment, set top boxes, wireless routers, and network switches and make sure all work properly
Troubleshoot to quickly correct problems as well as to maintain and inspect equipment before problems even arise
Ensure that all cables and cable accessories required for television, internet, and phone are working properly and are in good working condition
Primary Responsibilities:
Provide excellent customer service Prompt attendance to scheduled job sites
Obtaining and maintaining ALLO Communications required tool supply
Safe handling of all products
Accurate paperwork (time sheets, change orders, delivery tickets)
Provide an excellent customer experience
On-call rotations once trained to a competent level
Qualifications
EDUCATION:
High school diploma or equivalent
EXPERIENCE:
Ability to learn and grasp new concepts on the job
Clean MVR to drive ALLO Communications vehicles
Ability to work evenings and weekends
COMPETENCIES – SKILLS/KNOWLEDGE/ABILITIES:
General Knowledge of Microsoft OS
Ability to logically work through problems in a logical manor
Understanding of email clients and how to configure them
Ability to run IP config, ping, trace and NS lookup
Experience in wire fishing and pulling
Able to identify version of windows, email client, and internet browser
Able to run speed test on Allophone speed test server
Knowledge and ability to work with power tools
Flexible, innovative and growth-oriented
Time management and organizational skills
EEO Statement
ALLO, A Nelnet Company is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance. Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at ALLO, A Nelnet Company may request such accommodations by contacting ALLO, A Nelnet Company Talent Acquisition & Recruiting. ALLO, A Nelnet Company is a Drug Free and Tobacco Free Workplace.