Overview. The Account Manager I plays an integral role in servicing client institutions utilizing our suite of products. In addition, the Account Manager I is responsible for building and maintaining relationships by providing guidance and solutions to the client institution with a consultative approach. Responsibilities. Manage a base of Higher Ed Schools as assigned by the Higher Ed OPS Management. Develop and maintain strong relationships within assigned client segment to ensure maximum satisfaction and retention levels. Builds strong collaborative relationships with internal teams. Organiz... view job details
Overview. The Account Manager I is an integral part of a team and is primarily responsible for effectively servicing institutions using K12 NBS products/services. The Account Manager is the main point of contact for an institution utilizing SIS, actively managed payment plans, Grant & Aid, and/or other billing services. This position is responsible for over-all management of client accounts, retention of business, and increased utilization of products/services.. Responsibilities. Build and maintain relationships with institution contacts by maintaining a high level of availability and proact... view job details
Overview. Develops, prepares, and analyzes financial and operating data while performing a variety of complex accounting duties. Assists with completion of other department projects. This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light o... view job details
Overview. Installation Technician I will be the primary face to face contact with our customers. They will provide extraordinary customer service and will also have the capability to route wires and work with equipment related to residential and business communications on an all-fiber network. Responsibilities. Primary Duties:. Prepare various types of cables. Install various types of splice closures. Field polish connectors. Single fiber splicing. Competently operate a light source and power meter. Knowledge to identify different types of equipment such as telephone systems, fax machines, IP ... view job details
Overview. The purpose of this position is to utilize GIS mapping systems to accurately design and represent Fiber to the Home (FTTH) Outside Plant (OSP). You will be expected to promote ALLO’s culture: We’re Exceptional, Local, Hassle Free and Honest. Responsibilities. Work with Allo design team and review current OSP design to understand principles and practices of current Allo FTTH design. Plan and design FTTH networks following construction and government standards using 3-GIS design software. Review auto generated network designs Allo design guidelines to ensure adherence to Allo design ... view job details
Overview. Installation Technicians work with equipment related to residential and business communications on an all-fiber network. Responsibilities. Primary Duties:. Prepare various types of cables. Install various types of splice closures. Field polish connectors. Competently operate a light source and power meter. Work with equipment such as telephone systems, routers, fax machines, internet-related equipment, set top boxes, wireless routers, and network switches and make sure all work properly. Troubleshoot to quickly correct problems as well as to maintain and inspect equipment before prob... view job details
Overview. Our Customer Service Representatives are responsible for the origination of new customers and the ongoing support existing customers. These interactions happen both over the phone and via walk-in traffic to the store.. Responsibilities. Process incoming orders for new installation, including provisioning equipment, scheduling with the customer and completing the billing for services rendered. Complete change of service requests (open service orders and make changes to accounts). Receive calls from current customers reporting trouble issues. Open trouble tickets & resolve service issu... view job details
Overview. Develops, prepares, and analyzes financial and operating data while performing a variety of accounting duties in the Corporate Accounting and Finance Department.. Responsibilities. Account Receivable and Accounts Payable functions, to include the administration and payment of corporate credit cards. Processing of various cash requests to move funds within the Nelnet Special Purpose Corporations (SPC’s) and Nelnet Operating companies. Reconcile accounts, research and resolve all outages and outstanding items within corporate standards. Work with internal departments, as well as outsid... view job details
Overview. Review and process on customer accounts regarding their student loans. Responsible for researching information related to these activities. This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direction from ED, Nelnet w... view job details
Overview. Complete manual dials to delinquent federal student loan borrowers, update information,request Cell Phone Consent and transfer calls to an account specialist. This position requires work in support of the Company’s contract with the United States Department of Education (“ED”). As such, the United States Government requires that any applicant for this position must complete United States Government security clearance. Effective June 1, 2018, ED has informed Nelnet that security clearance applications for foreign nationals are not being accepted or processed. In light of this direc... view job details