Hourly Wage for TESLAR SOFTWARE Account Manager Salary in the United States

Company Overview

Teslar Software is an innovative financial technology company located in the heart of Northwest Arkansas. We are committed to providing our teammates with an exciting, casual atmosphere where professional growth is encouraged, and upward mobility is supported. Our team is composed of a diverse group of financial and IT professionals, all of which work together to develop and provide best in class solutions to financial institutions across the country. 

Job Summary

The Account Manager will be the primary point of contact for our Clients.  The Account Manager will be responsible for driving customer adoption and success by providing oversight, module recommendations, and to collect feedback to drive continuous improvement across all areas including product.  We are looking for an experienced Account Manager with the ability to gain detailed knowledge of Teslar modules.

Responsibilities and Duties

• Serve as the primary point of contact for our Clients to collect feedback to drive continuous improvement across all areas including product.
• Develop a trusted advisor relationship with Clients to drive product adoption and ensure they are using the solution to achieve full business value.
• Prepare and educate customers on new features and releases.
• Facilitate recurring client progress meetings ensuring that meeting notes and commitments are recorded for both parties’ review and acceptance.
• Coordinate internal resources including Support, Customer Success, and Engineering to provide best.
• Position will require some travel to ensure client satisfaction.

Qualifications and Skills

• Ability to be a self-starter, including strong multi-tasking capability, track record of managing multiple client accounts with shifting priorities and details in a fast-paced environment.
• Passion for working with customers, proactive problem-solving, and embodying a culture to exceed expectations.
• Effectively communicate with Clients about banking terms and Teslar software functionality.
• Exceptional customer service skills with proven track record
• Excellent verbal and written skills
• Moderate level of software and technical comprehension
• Minimum of two years account management experience required
• Banking experience preferred

Benefits and Perks

• We officer a competitive benefits package including full health, dental and vision insurance with employer contribution, employer sponsored life insurance and long term disability policy and 401(k) with employer matching.
• We also provide a relaxed atmosphere with casual dress code, “Fun Friday” team building events, free snacks & drinks and frequent catered meals.