Walgreens STORE MANAGER Salary in the United States
How much does an STORE MANAGER make at companies like Walgreens in the United States? The average salary for STORE MANAGER at companies like Walgreens in the United States is $97,507 as of May 28, 2024, but the range typically falls between $74,280 and $120,733. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
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What does an STORE MANAGER do at companies like Walgreens?
Job Objectives
Manages the operation of a Walgreen store.
Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
Job Responsibilities/Tasks
Customer Experience
Manages the operation of a Walgreen store.
Improves store sales, profitability and image through proper merchandising, protection of store assets, the selection, training and development of team members, and modeling and delivering a distinctive and delightful customer and patient experience.
Job Responsibilities/Tasks
Customer Experience
- Monitors and analyzes the customer service provided by team members. Offers reminders, training, and encouragement, and develops action plans for improvement in both retail and pharmacy.
- Greets customers and clinic patients, and offers assistance with products and services.
- Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
- Resolves customer complaints and helps respond to customers’ special needs.
- Supervises operation of the store and pharmacy, including opening/closing/changing shifts, task delegation and scheduling team members.
- Supervises the control of the store money including register counts, withdraws from bank, armored car pickups, safe deposits, change orders and oversees all aspects of bookkeeping including ledger, invoices, cash reports and time records.
- Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
- Analyzes inventory trends and supervises inventory management, including ordering items, keeping stock, and liquidating stock and leveraging company resources to avoid outs and overstock.
- Supervises receiving, stocking, pricing, returning, and transferring of merchandise.
- Ensures execution of District Manager operational feedback.
- Implements store organization through proper hiring and placement, scheduling of work assignments and delegation.
- Ensures that store/grounds are clean and presentable; manages repair and maintenance; responds to emergencies.
- Manages operations of assigned location including strict compliance with any and all applicable laws and regulations, including but not limited to the sale of alcohol, tobacco, fresh food, and pharmacy products.
- Ensures staff has working knowledge of all computer and technology systems and software (e.g. registers, StoreNet, Intercom , etc. Ensures response to all systems problems by contacting information technology support.
- Complies with all company policies and procedures; maintains respectful relationships with coworkers.
- Completes special assignments and other tasks as assigned.
- Assigns daily operational responsibilities and tasks and sets expectations for store team members and assistant managers.
- Analyzes financial and performance data; develops action plans to increase sales and control costs.
- Reviews KPIs daily and prepare to discuss with district management.
- Reviews and analyzes asset protection data and develops and implements action plans to reduce loss.
- Analyzes pharmacy performance indicators and works with the pharmacy manager to enhance the performance of the pharmacy, ensuring support during busy periods, including serving as a pharmacy technician, when necessary and allowed by law.
- Analyzes performance indicators of the clinic and works with Clinic Coordinator or Manager to ensure performance and support.
- Identifies sales opportunities to ensure the growth and performance of the store and pharmacy.
- Manages inventory levels through ordering, keeping stock, liquidating stock, anticipating fast selling items and seasonal changes.
- Manages team member performance by assigning responsibilities, setting goals and expectations, observing performance, providing feedback and giving recognition. Manages employee career progression.
- Monitors and ensures timely completion of required training programs, including pharmacy training programs, for all team members within the store; provides coaching for team members.
- Makes hiring, promotion and termination decisions.
- Addresses issues and disciplines store team members, engages with Employee Relations and Human Resources as appropriate.
- Develops employee performance plans and follows up according to deadlines.
- Monitors and approves team member compensation.
- Promotes teamwork and motivates team members by establishing expectations, tracking results, showing enthusiasm and sharing vision.
- Ensures compliance with all corporate policies, applicable employment laws, and is consistently fair in the treatment of all team members
- Communicates regularly with team members through one-on-one discussions, group meetings, soliciting input, answering questions, and ensuring communication is open between management and non-management team members.
- Participates in company and on-the-job training to improve skills and productivity and attends training requested by District Management and corporate, including Walgreens School of Operations completion within six month in STORE MANAGER Position.
- Follows performance improvement plans offered by District Manager.
- Obtains pharmacy technician registration/licensure as required by state law (and pursues PTCB or ExCPT certification, as required by state).
- Seeks self-development by monitoring own performance, setting high personal standards, learning about the fields of retail and management, seeking best practices, and learning about the pharmacy.
- Serves as liaison between district, corporate and the store to provide a communication channel, respond to requests, provide feedback and implement initiatives.
- Conducts community outreach (e.g., speaks with members of community, physicians in area).
- Assists District Manager in planning and attending community events.
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Understand the total compensation opportunity for STORE MANAGER at companies like Walgreens, base salary plus other pay elements
Average Total Cash Compensation
Includes base and annual incentives
The chart shows total cash compensation for the Walgreens STORE MANAGER in the United States, which includes base, and annual incentives can vary anywhere from $74,280 to $120,733 with an average total cash compensation of $97,507. Total compensation includes the value of any benefits received in addition to your salary and some of the benefits that are most commonly provided within a total compensation package including bonuses, commissions, paid time off, and Insurance. The total cash compensation may get paid differently by industry, location, and other factors.
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About Walgreens
Walgreen Company or simply Walgreens is an American company that operates as the second-largest pharmacy store chain in the United States behind CVS Health. It specializes in filling prescriptions, health and wellness products, health information, and photo services. As of August 31, 2018, the company operated 9,560 stores in all 50 states, the District of Columbia and the US territories of Puerto Rico and the U.S. Virgin Islands. It was founded in Chicago, Illinois, in 1901. The Walgreens headquarters office is in the Chicago suburb of Deerfield, Illinois.
In 2014 the company agreed to purch
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