YOUTH AND FAMILY ALTERNATIVES Case Management Supervisor - Dade City Salary in the United States

Description

Description: This is an entry level management position responsible for the supervision and coordination of quality services and staff of a case management team focused on the provision of case management services in the areas of foster care and adoption.

Youth and Family Alternatives, Inc., has a comprehensive benefits package including paid time off accruals, paid holidays, wellness benefits, medical, dental, and vision insurance, 403(b) retirement plan contributions and other ancillary offerings.

Specific job responsibilities and goals include but are not limited to:

• Supervise day to day operations of one case management team under the direction of Program Director and Assistant Program Director, Case Management Services.

• Oversee and direct the client data collection and reporting processes, ensuring that services are delivered as designed and outcome measures defined by the program are accomplished.

• Coordinates team on-call cycle ensuring that clients have access to case management and other staff as appropriate.

• Handles low level crises calls and situations, informing and engaging chain-of-command as necessary and appropriate.

• Provides, as needed and assigned, direct services to program, children and families.

• Participates in community groups, meetings and trainings related to program issues YFA is involved in at the direction of Program Director and Assistant Program Director.

• Maintains professional certification by participating in continuing education process.

• Must understand and demonstrate sensitivity to cultural, community, family and child needs.

• Completes other tasks or special projects as assigned.

• Other duties as assigned by immediate supervisor or leadership.

• Trained and authorized to access protected health information.

Requirements

Education & Experience: BSW/BA IN Human Services or MSW/MA in Human Services (preferred) with no less than two years of direct experience in the child welfare field.

Physical Requirements: Ability to travel regionally on a regular basis and statewide as needed; Ability to bend, lift and carry 30 pounds.

Essential Functions:

• Responsible for direct supervision of case management team as well as coordination, accuracy, appropriateness and timeliness of work flow

• Must be available as mentor and coach to assist and train team members in the timely preparation and completion of work assignments

• May carry an occasional case in order to troubleshoot and ensure timely monitoring and delivery of services

• Ability to document timely in a clear, concise manner and teach others to do so

• Possess skills to assist, interpret and deliver case and court related information

• Possess a positive attitude concerning all aspects of working in a challenging environment including significant patience and respect for peers and team members, as well as the children and families receiving program services

• Ability to arrive/report to work on time and ready to work

• Ability to abide by principles of EEO compliance and a workplace of dignity and respect

• Ability to work cooperatively in a group/team setting

• Ability to show respect to others

• Ability to take guidance and direction from supervisors

• Ability to abide by core values and mission statement of the agency

• Proficiency in Microsoft Suites