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As of August 01, 2026, the average salary for a Customer Experience Management in Maryland is $117,277 per year, which breaks down to an hourly rate of $56.
However, a Customer Experience Management's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Experience Management Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $132,926 | $11,077 | $2,556 | $64 |
| Average | $117,277 | $9,773 | $2,255 | $56 |
| 25th Percentile | $103,699 | $8,642 | $1,994 | $50 |
Washington Professional Systems - Silver Spring, MD
Michaels Stores - Columbia, MD
Weis Markets - Odenton, MD
US AI - Rockville, MD
A Customer Experience Management's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Experience Managements. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Experience Management roles, the industry you choose can affect earning potential by as much as 100% (the gap between the highest and lowest paying industries). Data shows that the Financial Services and Aerospace & Defense sectors offer the strongest compensation, at 50% above the average. In contrast, Customer Experience Management positions in Retail & Wholesale or Transportation typically offer lower base pay, as these industries often view Customer Experience Management as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Financial Services | $175,916 | $85.0 | 50% |
Understanding how a Customer Experience Management's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $132,926 | $11,077 | $2,556 | $64 |
| Average | $117,277 | $9,773 | $2,255 | $56 |
| 25th Percentile | $103,699 | $8,642 | $1,994 | $50 |
Ready to take the next step in your career? Browse thousands of current Customer Experience Management job openings on our job board. Use the search bar below to find your perfect match.
Weis Markets
Accokeek, MD
Weis Markets | Accokeek, MD
Weis Markets - 15789 Livingston Road - Responsibilities: Greets customers in a cheerful manner as they enter the store and thanks them as they leave. Answe... more
5 Days Ago
Weis Markets
Lusby, MD
Weis Markets | Lusby, MD
Weis Markets - 210 Village Center Drive - Responsibilities: Operate front end scanning equipment and cash register. Bag merchandise and place items in cust... more
5 Days Ago
Weis Markets
Lusby, MD
Weis Markets | Lusby, MD
Weis Markets - JobID: 18114 [Retail Associate / Team Member] As a Customer Experience Coordinator at Weis Markets, you'll: Direct the flow of customers thr... more
5 Days Ago
Weis Markets
Havre de Grace, MD
Weis Markets | Havre de Grace, MD
Weis Markets - JobID: 18136 [Department Supervisor] As an Assistant Customer Experience Manager at Weis Markets, you'll: Assist Customer Experience Manager... more
5 Days Ago
Weis Markets
Callaway, MD
Weis Markets | Callaway, MD
Weis Markets - 20995 Point Lookout Road - Responsibilities: Greet customers and resolve questions or concerns in a polite and professional manner. Operate ... more
5 Days Ago
Weis Markets
Edgewater, MD
Weis Markets | Edgewater, MD
Weis Markets - 3261 Solomons Island Road - Responsibilities: Oversee all aspects of front-end department operations. Train associates to provide a fast, fr... more
5 Days Ago
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