It Support Agent Salary in the United States

How much does an It Support Agent make in the United States?

As of June 01, 2026, the average salary for an It Support Agent in the United States is $56,925 per year, which breaks down to an hourly rate of $27.

However, an It Support Agent's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $69,548
  • Majority Range (25th-75th percentile): $51,313 to $63,532
  • Entry-Level (10th percentile): $46,203
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View as table View as graph 25% $51,313 10% $46,203 90% $69,548 75% $63,532 $56,925 50%(Median) Didn’t find job title? Click

It Support Agent Salaries by Percentile

Annual
Salary		 Monthly
Pay		 Weekly
Pay		 Hourly
Wage
75th Percentile $63,532 $5,294 $1,222 $31
Average $56,925 $4,744 $1,095 $27
25th Percentile $51,313 $4,276 $987 $25
Check out It Support Agent Job Openings in the United States
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Geeks on Site - Columbus, OH

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Geeks on Site - Dayton, OH

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Key Factors That Influence It Support Agent Salaries

An It Support Agent's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects It Support Agent Salaries?

Experience is a primary driver of an It Support Agent's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $58,094
  • Early Career (1-2 years): $63,637
  • Mid-Level (2-4 years): $112,700
  • Senior-Level (5-8 years): $188,797
  • Expert (over 8 years): $209,436
Levels Salary
It Suppor... Level It Support Agent$58,094
Talent Ac... Level It Support Agent$63,637
Talent Ac... Level It Support Agent$112,700
Talent Ac... Level It Support Agent$188,797
VP of Tal... Level It Support Agent$209,436
$58,094 0 yr
$63,637 < 2 yrs
$112,700 2-4 yrs
$188,797 5-8 yrs
$209,436 > 8 yrs
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What Am I Worth?

How Do It Support Agent Salaries Vary from State to State?

Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract It Support Agents. For example, consider the average annual salaries in these key locations:

  • District of Columbia: $63,027.
  • California: $62,788.
  • Massachusetts: $61,951.

Top Paying Cities for It Support Agents

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $71,799
  • San Francisco: $71,013
  • Oakland: $69,516

What Skills Can Increase an It Support Agent's Salary?

Demanded Skills for the Role:

  • Scheduling (Mentioned in 5.35% Job Postings): Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.
  • Microsoft Office (Mentioned in 2.09% Job Postings): Microsoft Office is a suite of desktop productivity applications that is designed by Microsoft for business use. You can create documents containing text and images, work with data in spreadsheets and databases, create presentations and posters.
  • Logistics (Mentioned in 1.1% Job Postings): In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.
See More Skills
Skills Demand Percentage
Scheduling 5.35%
Microsoft Office 2.09%
Logistics 1.1%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an It Support Agent's salary.
  • Project Management: Can increase your salary by up to 9%.
  • Employment Law: Can increase your salary by up to 9%.
  • Candidate Screening: Can increase your salary by up to 8%.
Skill Salary Salary % Increase
Project Management
 $62,048
9%
Employment Law
 $62,048
9%
Candidate Screening
 $61,479
8%
Candidate Sourcing
 $61,479
8%
Advertising
 $61,479
8%
Analysis
 $61,479
8%
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It Support Agent Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an It Support Agent's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

  • Hourly
  • Monthly
  • Weekly
  • Yearly
  • Table View
Last Updated on June 01, 2026
$51,313
Average $56,925/year
$63,532
$4,276
Average $4,744/month
$5,294
$987
Average $1,095/week
$1,222
$25
Average $27/hour
$31
Annual Salary Monthly Pay Weekly Pay Hourly Wage
75th Percentile $63,532 $5,294 $1,222 $31
Average $56,925 $4,744 $1,095 $27
25th Percentile $51,313 $4,276 $987 $25

Salaries of jobs related to It Support Agent

Salary Trends for It Support Agent

Salaries for an It Support Agent can change over time, reflecting shifts in market demand and the overall economy. The median salary decreased from $49,263 in 2023 to around $49,033 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of It Support Agent salary trends, .

Average Annual Salary of It Support Agent Over Time

2022
$???
2023
$49,263
2024
$49,302
2025
$49,033
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $49,263
2024 $49,302
2025 $49,033
2026
View More
2027
View More

Most common benefits for It Support Agent

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for It Support Agent

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Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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