Customer Care Advocate Salary in Springfield, Massachusetts

How much does a Customer Care Advocate make in Springfield, MA? The average Customer Care Advocate salary in Springfield, MA is $41,943 as of April 01, 2025, but the salary range typically falls between $38,003 and $46,866. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Customer Care Advocate

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Job Openings for Customer Care Advocate in Springfield, MA

Customer Care Representative - Onsite

Teleperformance USA - BROWNSVILLE , TX

Category. Customer Service/Support. About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered

- 3 days ago

Customer Care Representative

TTEC - CLIFTON PARK , NY

Customer Service Representative. Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a. Customer Servic

- 3 days ago

Customer Care Representative

TTEC - SCHENECTADY , NY

Customer Service Representative. Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a. Customer Servic

- 3 days ago

Customer Care Representative

TTEC - JOHNSONVILLE , NY

Customer Service Representative. Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a. Customer Servic

- 3 days ago

Customer Care Representative

TTEC - MIDDLE FALLS , NY

Customer Service Representative. Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a. Customer Servic

- 3 days ago

Customer Care Representative

TTEC - SCHAGHTICOKE , NY

Customer Service Representative. Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a. Customer Servic

- 3 days ago

What does a Customer Care Advocate do?

Customer Care Advocate in Bothell, WA

Facilitate successful outcomes of customer inquiries, up to and including responsible escalation.

January 19, 2023

Prepare work orders when required, and ensure appropriate procedures are followed.

February 12, 2023

Answer inbound calls and interact with customers to assist with a variety of inquiries and issues, including correcting errors and discrepancies on customers’ accounts as necessary.

March 02, 2023

Promote and recommend Wave products and services based on the customer’s needs and interests and in accordance with business goals.

May 21, 2023

Customer Care Advocate in Coralville, IA

Answers all customer inquiries received by phone, email and chat in a timely and thorough manner.

February 15, 2023

Customer Care Advocate in Corona, CA

Follow all Company and department safety policies and procedures.

February 13, 2023

Report any potential harmful equipment or situation without delay to director/supervisor or Human Resources.

March 21, 2023

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About Springfield, Massachusetts

Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United States Census Bureau, the city has a total area of 33.1 square miles (85.7 km2), of which 31.9 square miles (82.5 km2) are land and 1.2 square miles (3.1 km2), or 3.65%, are water. Once nicknamed "The City in a Forest," Springfield features over 4.0 square miles (10.4 km2) of urban parkland, 12% of its total land area. Located in the fertile Connecticut River Valley, surrounded by mountains, bluffs, and rolling hills in all cardinal directions, Spring...

Source: Wikipedia (as of 04/11/2019). Read more from Wikipedia

Understand the total compensation opportunity for a Customer Care Advocate, base salary plus other pay elements

Average Base Salary

Core compensation

38003

46866

41943

Average Total Cash Compensation

Includes base and annual incentives

38442

47731

42507

These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Advocate in Springfield, MA. The base salary for Customer Care Advocate ranges from $38,003 to $46,866 with the average base salary of $41,943. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $38,442 to $47,731 with the average total cash compensation of $42,507.

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38003

46866

About Springfield, Massachusetts Springfield is located at 42°6′45″N 72°32′51″W / 42.11250°N 72.54750°W / 42.11250; -72.54750 (42.112411, −72.547455). According to the United State....More

Springfield, Massachusetts area prices were up 1.6% from a year ago

Customer Care Advocate Salary in popular cities: Boston, Worcester, Lowell

Skills associated with Customer Care Advocate: Timely

Recently searched related titles: Client Experience Associate, Customer Service Assistant Supervisor, Food Service Representative

Learn more about: Compensation Packages, Employee Flight Risk, Gender Pay Gap, Job Openings for This Role

Jobs with a similar salary range to Customer Care Advocate : Secretary To Director, Delivery Specialist, Client Concierge