Customer Solutions Specialist Salary in the United States

How much does a Customer Solutions Specialist make in the United States?

As of August 01, 2026, the average salary for a Customer Solutions Specialist in the United States is $63,140 per year, which breaks down to an hourly rate of $30.

However, a Customer Solutions Specialist's salary can vary significantly. Here’s a look at the typical salary range:

  • Top Earners (90th percentile): $78,076
  • Majority Range (25th-75th percentile): $55,211 to $70,958
  • Entry-Level (10th percentile): $47,991
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View as table View as graph 25% $55,211 10% $47,991 90% $78,076 75% $70,958 $63,140 50%(Median) Didn’t find job title? Click

Customer Solutions Specialist Salaries by Percentile

Annual
Salary
Monthly
Pay
Weekly
Pay
Hourly
Wage
75th Percentile $70,958 $5,913 $1,365 $34
Average $63,140 $5,262 $1,214 $30
25th Percentile $55,211 $4,601 $1,062 $27
Check out Customer Solutions Specialist Job Openings in the United States
Customer Solutions Specialist

Impact.com - Columbus, OH

Credit Union Member Solutions Specialist (Collections)

Education First Credit Union - Columbus, OH

Customer Service Specialist

Consider Posh Pro - Columbus, OH

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Key Factors That Influence Customer Solutions Specialist Salaries

A Customer Solutions Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.

How Experience Level Affects Customer Solutions Specialist Salaries?

Experience is a primary driver of a Customer Solutions Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:

  • Entry-Level (less than 1 year): $62,565
  • Early Career (1-2 years): $72,098
  • Mid-Level (2-4 years): $84,647
  • Senior-Level (5-8 years): $106,923
  • Expert (over 8 years): $76,021
Levels Salary
Customer ... Level Customer Solutions Specialist$62,565
Technical... Level Customer Solutions Specialist$72,098
Technical... Level Customer Solutions Specialist$84,647
Technical... Level Customer Solutions Specialist$106,923
Technical... Level Customer Solutions Specialist$76,021
$62,565 0 yr
$72,098 < 2 yrs
$84,647 2-4 yrs
$106,923 5-8 yrs
$76,021 > 8 yrs
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What Am I Worth?

Top Paying Cities for Customer Solutions Specialists

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

  • San Jose: $79,638
  • San Francisco: $78,766
  • Oakland: $77,106

What Skills Can Increase a Customer Solutions Specialist's Salary?

Demanded Skills for the Role:

  • Customer Service (Mentioned in 22.94% Job Postings): Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.
  • VMware (Mentioned in 1.81% Job Postings): Applying the VMware software to develop multiple virtual computer systems within a single server.
  • Logistics (Mentioned in 0.92% Job Postings): In a general business sense, logistics is the management of the flow of things between the point of origin and the point of consumption to meet the requirements of customers or corporations.
See More Skills
Skills Demand Percentage
Customer Service 22.94%
VMware 1.81%
Logistics 0.92%
What skills can make your compensation higher?
Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on a Customer Solutions Specialist's salary.
  • Analysis: Can increase your salary by up to 17%.
  • VMware: Can increase your salary by up to 15%.
  • Insight: Can increase your salary by up to 10%.
Skill Salary Salary % Increase
Analysis
$73,874
17%
VMware
$72,611
15%
Insight
$69,454
10%
Presentation
$69,454
10%
Leadership
$68,822
9%
Consulting
$68,191
8%
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Customer Solutions Specialist Salary by Industry: Top Paying Sectors

For Customer Solutions Specialist roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Solutions Specialist positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Solutions Specialist as a support function rather than a direct revenue driver.

The top paying industries for a Customer Solutions Specialist

Industry Sector Average Annual Salary Average Hourly Rate Pay vs.Avg
Energy & Utilities$75,768$36.020%
Biotechnology$72,611$35.015%
Aerospace & Defense$69,454$33.010%
Business Services$69,454$33.010%
Software & Networking$67,560$32.07%

Customer Solutions Specialist Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how a Customer Solutions Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on August 01, 2026

Salary Trends for Customer Solutions Specialist

Salaries for a Customer Solutions Specialist can change over time, reflecting shifts in market demand and the overall economy. The median salary increased from $53,856 in 2023 to around $54,013 in 2025, reflecting changes in demand, location, experience, and the wider economy. For a detailed analysis of Customer Solutions Specialist salary trends, .

Average Annual Salary of Customer Solutions Specialist Over Time

2022
$???
2023
$53,856
2024
$54,081
2025
$54,013
2026
$???
2027
$???
Year Average Annual Salary
2022
View More
2023 $53,856
2024 $54,081
2025 $54,013
2026
View More
2027
View More

Most common benefits for Customer Solutions Specialist

Social Security
401(k)
Disability
Healthcare
Pension
Time Off (days)
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Common company salaries for Customer Solutions Specialist

Here are companies hiring for Customer Solutions Specialist and their salaries, click below for more details.

Find Your Next Customer Solutions Specialist Job

Ready to take the next step in your career? Browse thousands of current Customer Solutions Specialist job openings on our job board. Use the search bar below to find your perfect match.

United States
  • defi AUTO LLC

    Columbus, OH

    defi AUTO LLC | Columbus, OH

    Job Description. Job Description. About defi SOLUTIONS. defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing... more

    6 Days Ago

  • Russell Tobin

    Columbus, OH

    Russell Tobin | Columbus, OH

    Job Opportunity: Customer Support Representative. Location: Columbus, OH. Pay Rate: $18-19.17/hour. Work Schedule. Remote Training: 4–5 weeks of fully remo... more

    7 Days Ago

  • Heartland Bank

    Columbus, OH

    Heartland Bank | Columbus, OH

    Customer Service SpecialistAs a part-time Customer Service Specialist, you will be the first friendly person that greets clients and assists them with thei... more

    8 Days Ago

  • Heartland Bank

    Columbus, OH

    Heartland Bank | Columbus, OH

    Customer Service SpecialistThis position will be located at:450 South State Street Westerville, Ohio, 43081 United StatesHeartland Bank, a Division of Germ... more

    8 Days Ago

  • US Swim School Association

    Columbus, OH

    US Swim School Association | Columbus, OH

    Customer Experience Specialist (Deck Ambassador)This position is ideal for someone who is naturally warm, highly dependable, and takes pride in creating a ... more

    8 Days Ago

  • Alphabe Insight Inc

    Columbus, OH

    Alphabe Insight Inc | Columbus, OH

    Company DescriptionAbout UsAt Property Soar, we specialize in elevating real estate ventures through strategic guidance, data-driven insight, and expert co... more

    8 Days Ago

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FAQ about Customer Solutions Specialist

1. What industry pays the highest salary for Customer Solutions Specialist?

The Energy & Utilities industry offers the highest average compensation for Customer Solutions Specialist roles, with salaries approximately 20% above the market median.

Where Does Our Salary Data Come From?

Salary.com provides salary estimates, histograms, trends, and comparisons using data from employer job postings and third-party sources.

We offer detailed salary information across multiple percentiles for your reference. (Click here to learn Why the Salary Midpoint Formula Is Crucial for Achieving Pay Equity.)

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