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As of August 01, 2026, the average salary for a Customer Solutions Specialist in Virginia is $63,582 per year, which breaks down to an hourly rate of $31.
However, a Customer Solutions Specialist's salary can vary significantly. Here’s a look at the typical salary range:
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Customer Solutions Specialist Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $71,455 | $5,955 | $1,374 | $34 |
| Average | $63,582 | $5,298 | $1,223 | $31 |
| 25th Percentile | $55,597 | $4,633 | $1,069 | $27 |
BAE Systems OneArc USA, Inc - McLean, VA
PRA Group - Norfolk, VA
SunTrust Investment Services, Inc. - Richmond, VA
Segula technologies - Herndon, VA
A Customer Solutions Specialist's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Solutions Specialist's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Customer ... Level Customer Solutions Specialist | $63,003 |
| Technical... Level Customer Solutions Specialist | $72,603 |
| Technical... Level Customer Solutions Specialist | $85,239 |
| Technical... Level Customer Solutions Specialist | $107,671 |
| Technical... Level Customer Solutions Specialist | $76,553 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Solutions Specialists. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Solutions Specialist roles, the industry you choose can affect earning potential by as much as 40% (the gap between the highest and lowest paying industries). Data shows that the Energy & Utilities and Biotechnology sectors offer the strongest compensation, at 20% above the average. In contrast, Customer Solutions Specialist positions in Hospitality & Leisure or Edu., Gov't. & Nonprofit typically offer lower base pay, as these industries often view Customer Solutions Specialist as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Energy & Utilities | $76,298 | $37.0 | 20% |
| Biotechnology | $73,119 | $35.0 | 15% |
| Aerospace & Defense | $69,940 | $34.0 | 10% |
| Business Services | $69,940 | $34.0 | 10% |
| Software & Networking | $68,033 | $33.0 | 7% |
Understanding how a Customer Solutions Specialist's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $71,455 | $5,955 | $1,374 | $34 |
| Average | $63,582 | $5,298 | $1,223 | $31 |
| 25th Percentile | $55,597 | $4,633 | $1,069 | $27 |
Ready to take the next step in your career? Browse thousands of current Customer Solutions Specialist job openings on our job board. Use the search bar below to find your perfect match.
Arrive Logistics
Richmond, VA
Arrive Logistics | Richmond, VA
Job Description. Job Description. Who We Are. Arrive Logistics is a leading transportation and technology company in North America, with plans to continue ... more
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Falls Church, VA
USI Insurance Services | Falls Church, VA
USI Insurance Brokerage and Consulting. With approximately $3 billion in revenue and over 10,500 associates across approximately 200 offices nationwide, US... more
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Adobe
Mc Lean, VA
Adobe | Mc Lean, VA
Adobe Customer Solutions (ACS) Account Executive - Public Sector. As an ACS Account Executive, you will play a critical role in driving customer success an... more
8 Days Ago
Oracle
Reston, VA
Oracle | Reston, VA
hackajob is collaborating with Oracle to connect them with exceptional professionals for this role. Description Senior AI Solutions Engineer – Customer Suc... more
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Shentel
Bedford, VA
Shentel | Bedford, VA
Shentel Retail Sales & Customer Solutions Representative. Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet an... more
9 Days Ago
Shentel
Pulaski, VA
Shentel | Pulaski, VA
Shentel Retail Sales & Customer Solutions Representative. Shenandoah Telecommunications Company ("Shentel") specializes in providing High-Speed Internet an... more
11 Days Ago
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