Know your market value with insights across roles — from individual contributors to executive pay and overall company compensation trends.
Access a suite of powerful calculators to make data-driven career decisions.
Automate pay cycles, manage job architectures, and ensure pay equity with AI-powered compensation platforms.
Access validated salary benchmarks, labor market trends, and minimum wage data to stay competitive.
Participate in and purchase industry-specific salary surveys to obtain the most accurate, peer-reported pay data.
As of August 01, 2026, the average salary for a Customer Support Analyst in New Jersey is $72,316 per year, which breaks down to an hourly rate of $35.
However, a Customer Support Analyst's salary can vary significantly. Here’s a look at the typical salary range:
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
Recruit with AI
AI-Powered Talent
Customer Support Analyst Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $84,582 | $7,049 | $1,627 | $41 |
| Average | $72,316 | $6,026 | $1,391 | $35 |
| 25th Percentile | $66,556 | $5,546 | $1,280 | $32 |
Keen360, Inc. - Hopewell Township, NJ
Secur-Serv - New Brunswick, NJ
Dassault Falcon Jet Corp - Little Ferry, NJ
Triman Industries Inc - Morristown, NJ
A Customer Support Analyst's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Customer Support Analyst's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Help Desk... Level Customer Support Analyst | $54,350 |
| Help Desk... Level Customer Support Analyst | $63,095 |
| Customer ... Level Customer Support Analyst | $71,414 |
| Help Desk... Level Customer Support Analyst | $78,730 |
| Help Desk... Level Customer Support Analyst | $88,450 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Customer Support Analysts. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Customer Support Analyst roles, the industry you choose can affect earning potential by as much as 65% (the gap between the highest and lowest paying industries). Data shows that the Internet and Software & Networking sectors offer the strongest compensation, at 25% above the average. In contrast, Customer Support Analyst positions in Transportation or Hospitality & Leisure typically offer lower base pay, as these industries often view Customer Support Analyst as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Internet | $90,395 | $43.0 | 25% |
| Software & Networking | $90,395 | $43.0 | 25% |
| Energy & Utilities | $86,780 | $42.0 | 20% |
| Financial Services | $86,780 | $42.0 | 20% |
| Pharmaceuticals | $86,780 | $42.0 | 20% |
Understanding how a Customer Support Analyst's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $84,582 | $7,049 | $1,627 | $41 |
| Average | $72,316 | $6,026 | $1,391 | $35 |
| 25th Percentile | $66,556 | $5,546 | $1,280 | $32 |
Ready to take the next step in your career? Browse thousands of current Customer Support Analyst job openings on our job board. Use the search bar below to find your perfect match.
Triman Industries Inc
Randolph Township, NJ
Triman Industries Inc | Randolph Township, NJ
Job Description. Job Description. TITLE. SYSTEMS SUPPORT ANALYST. DEPARTMENT. INFORMATION TECHNOLOGY. REPORTS TO. DIRECTOR OF INFRASTRUCTURE. FLSA STATUS. ... more
7 Days Ago
EHS TECHNOLOGIES CORPORATION
Moorestown, NJ
EHS TECHNOLOGIES CORPORATION | Moorestown, NJ
Job Description. Job Description. Description. Responsibilites. Serve as the first point of contact for IT support via phone, email, or ticketing system. T... more
7 Days Ago
USCS
Camden, NJ
USCS | Camden, NJ
Customer Experience AnalystUSCS is dedicated to advancing, innovating, and serving companies seeking Best in Service, facilities, and logistics in the cold... more
3 Days Ago
Gellert Global Group
Paramus, NJ
Gellert Global Group | Paramus, NJ
Gellert Global Group seeks a Customer Excellence Analyst to enhance service for wholesale foodservice, retail, and industrial customers. In this role, you ... more
4 Days Ago
Campbell Soup
Merchantville, NJ
Campbell Soup | Merchantville, NJ
Campbell's Opportunity. Since 1869 we've connected people through food they love. We're proud to be stewards of amazing brands that people trust. Our portf... more
5 Days Ago
LG
Englewood Cliffs, NJ
LG | Englewood Cliffs, NJ
Associate Customer Claims Analyst (Bilingual English/Korean)Step into the innovative world of LG Electronics. As a global leader in technology, LG Electron... more
3 Days Ago
Get a Salary Increase
Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings
Search thousands of open positions to find your next opportunity.
Adjust Employee Salary
Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs
Get the latest market price for benchmark jobs and jobs in your industry.
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Explore Cost of Living CalculatorSalary.com experts will help you thrive your workplaces.
Salary.com provides salary survey data for thousands of industry Jobs.
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary.com's CompAnalyst platform offers:
