How much does a Customer Support Manager make in Rochester, NY? The average Customer Support Manager salary in Rochester, NY is $102,327 as of April 01, 2025, but the salary range typically falls between $90,161 and $116,584. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Search Customer Support Manager Jobs in Rochester, NY

25% $90,161 10% $79,084 90% $129,563 75% $116,584 $102,327 50%(Median)
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Customer Support Manager

Review the job openings and experience requirements for the Customer Support Manager job to confirm that it is the job you are seeking.

See user submitted job responsibilities for Customer Support Manager.

Job Openings for Customer Support Manager in Rochester, NY
Teleperformance USA - MCALLEN , TX
Category. Customer Service/Support. About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered
- 3 days ago
Teleperformance USA - COLUMBIA , SC
Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powe
- 3 days ago
Teleperformance USA - LEXINGTON , SC
Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powe
- 3 days ago
Teleperformance USA - SAINT ANDREWS , SC
Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powe
- 3 days ago
Teleperformance USA - ARCADIA , SC
Category. Customer Service/Support. . About TP. . Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powe
- 3 days ago
TTEC - MIDDLE GROVE , NY
Customer Service Representative. Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a. Customer Servic
- 3 days ago

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Understand the total compensation opportunity for a Customer Support Manager, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
90161
116584
102327

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
96125
127860
110363
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Manager in Rochester, NY. The base salary for Customer Support Manager ranges from $90,161 to $116,584 with the average base salary of $102,327. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $96,125 to $127,860 with the average total cash compensation of $110,363.

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90161
116584

 

About Rochester, New York    Rochester is at 43°9′56″N 77°36′41″W / 43.16556°N 77.61139°W / 43.16556; -77.61139 (43.165496, −77.611504). The city is about 73 miles (120 km) eas....More

Rochester, New York  area prices were up 1.5% from a year ago

Customer Support Manager Salary in popular cities: New YorkBuffaloYonkers

Skills associated with Customer Support Manager: Customer Service, Customer Support, #develop

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