What are the main factors that influence an IT Technical Support's salary?

The primary factors are: 1) Experience Level, 2) Geographic Location, 3) Education/Skills, 4) Company Size & Industry

How does experience change an IT Technical Support's salary?

An IT Technical Support's salary grows with experience: starting around $58,314 for beginners, reaching about $62,557 at mid-level, and approach $63,100 for experts.

What are the highest paying cities for an IT Technical Support?

IT Technical Support salary varies significantly by city. The top 3 highest paying cities in Maine for IT Technical Support roles are San Jose $75,432, San Francisco $74,690, Oakland $73,034.

How much do different types of IT Technical Support roles make?

Salaries for IT Technical Support level roles vary by specialization: IT Support Desk Director: $174,590; Technical Support Engineer V: $150,622; Technical Support Engineer IV: $122,490; IT Support Desk Manager: $118,273; Technical Support Engineering Supervisor: $111,304.

What specialized skills increase an IT Technical Support's salary?

Skills with high demand and low supply, such as Insight (up to 8% premium), Leadership (up to 5% premium), Collaboration (up to 4% premium), directly translate to higher compensation. Employers pay more for these capabilities to gain a competitive edge.

IT Technical Support Salary in Durham, ME

How much does an IT Technical Support make in Durham, ME?

As of January 01, 2026, the average salary for an IT Technical Support in Durham, ME is $59,841 per year, which breaks down to an hourly rate of $29.

However, an IT Technical Support's salary can vary significantly. Here’s a look at the typical salary range:

Top Earners (90th percentile): $73,954
Majority Range (25th-75th percentile): $54,296 to $67,228
Entry-Level (10th percentile): $49,247

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IT Technical Support Salaries by Percentile

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$67,228	$5,602	$1,293	$32
Average	$59,841	$4,987	$1,151	$29
25th Percentile	$54,296	$4,525	$1,044	$26

You may get higher pay by adjusting the following factors:

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Check out IT Technical Support Job Openings in Durham, ME

IT SPECIALIST (CUSTOMER SUPPORT) with Security Clearance

Department of Defense - Kittery, ME

IT Technical Support Specialist

Compotech, Inc. - Orono, ME

Remote IT Support Specialist

Cayuse Holdings - Augusta, ME

Technical Support Specialist Technical Support · Bangor - Headquarters

Sjrollins - Bangor, ME

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Key Factors That Influence IT Technical Support Salaries

An IT Technical Support's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location, skills and company size can directly affect your earning potential.

How Experience Level Affects IT Technical Support Salaries?

Experience is a primary driver of an IT Technical Support's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here's how the average salary grows at different career stages:

Entry-Level (less than 1 year): $58,314
Early Career (1-2 years): $59,515
Mid-Level (2-4 years): $62,557
Senior-Level (5-8 years): $62,883
Expert (over 8 years): $63,100

Levels	Salary
Entry Level IT Technical Support	$58,314
Intermediate Level IT Technical Support	$59,515
Senior Level IT Technical Support	$62,557
Specialist Level IT Technical Support	$62,883
Expert Level IT Technical Support	$63,100

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What Am I Worth?

Top Paying Cities for IT Technical Supports

Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:

San Jose: $75,432
San Francisco: $74,690
Oakland: $73,034

San Jose, CA $75,432

San Francisco, CA $74,690

Oakland, CA $73,034

New York, NY $69,308

Queens Village, NY $68,859

Paramus, NJ $68,381

Passaic, NJ $68,321

Bergenfield, NJ $68,261

Stamford, CT $68,172

Huntington, NY $68,112

Newark, NJ $67,723

Bridgeport, CT $67,603

New Brunswick, NJ $67,406

Vallejo, CA $67,281

Middlesex, NJ $67,245

Somerset, NJ $67,191

Petaluma, CA $67,053

Santa Cruz, CA $66,820

Boston, MA $66,700

Monterey, CA $66,401

Fairbanks, AK $66,360

Los Angeles, CA $66,246

Washington, DC $66,216

Seattle, WA $66,108

Santa Rosa, CA $66,096

Juneau, AK $65,923

Orange, CA $65,726

Anchorage, AK $65,618

Anaheim, CA $65,576

Santa Ana, CA $65,486

Nassau, NY $65,450

Long Beach, CA $65,427

Danbury, CT $65,409

Santa Maria, CA $65,205

Everett, WA $65,193

Bremerton, WA $64,900

Trenton, NJ $64,787

Sacramento, CA $64,763

San Diego, CA $64,733

Brockton, MA $64,709

Tacoma, WA $64,685

Santa Barbara, CA $64,601

Lowell, MA $64,362

New Suffolk, NY $64,338

Nashua, NH $64,266

Lompoc, CA $64,171

Ventura, CA $64,111

Stockton, CA $64,093

New Haven, CT $63,973

Atlantic City, NJ $63,818

Hartford, CT $63,686

Modesto, CA $63,656

Poughkeepsie, NY $63,525

New Britain, CT $63,495

Olympia, WA $63,411

Kennewick, WA $63,411

New London, CT $63,399

Norwich, CT $63,381

Lawrence, MA $63,351

Bakersfield, CA $63,184

Riverside, CA $63,100

New Bedford, MA $63,100

Richland, WA $63,040

Portsmouth, NH $62,993

Vineland, NJ $62,981

San Bernardino, CA $62,933

Boulder, CO $62,765

Worcester, MA $62,717

Portland, OR $62,664

Saint Paul, MN $62,592

Minneapolis, MN $62,592

Philadelphia, PA $62,508

Honolulu, HI $62,191

Springfield, MA $61,982

Providence, RI $61,976

Chicago, IL $61,802

Bellingham, WA $61,731

Baltimore, MD $61,665

Chico, CA $61,515

Wilmington, DE $61,414

Pittsfield, MA $61,354

Manchester, NH $61,240

Spokane, WA $60,977

Denver, CO $60,971

Albany, NY $60,690

Troy, NY $60,666

Schenectady, NY $60,541

Burlington, VT $60,409

Portland, ME $60,200

Salem, OR $60,152

Yakima, WA $60,140

Ann Arbor, MI $60,122

Rochester, MN $59,954

Fresno, CA $59,925

Reno, NV $59,925

Milwaukee, WI $59,871

Detroit, MI $59,811

Allentown, PA $59,793

Carson City, NV $59,787

Houston, TX $59,697

Colorado Springs, CO $59,691

Syracuse, NY $59,661

Eugene, OR $59,548

Bismarck, ND $59,476

Gary, IN $59,476

Galveston, TX $59,476

Springfield, OR $59,428

Medford, OR $59,285

Fort Collins, CO $59,261

Austin, TX $59,213

Mesa, AZ $59,087

Phoenix, AZ $59,075

Dallas, TX $59,057

Reading, PA $59,021

Saint Cloud, MN $58,998

Concord, NH $58,944

Madison, WI $58,920

Utica, NY $58,758

Raleigh, NC $58,710

Las Vegas, NV $58,704

Rochester, NY $58,663

Des Moines, IA $58,657

Atlanta, GA $58,561

Battle Creek, MI $58,543

Salt Lake City, UT $58,525

Lancaster, PA $58,435

Champaign, IL $58,423

Harrisburg, PA $58,352

Durham, NC $58,298

Kansas City, MO $58,292

Kansas City, KS $58,280

Fort Worth, TX $58,274

Boca Raton, FL $58,250

Cleveland, OH $58,244

Columbus, OH $58,232

Pittsburgh, PA $58,226

Richmond, VA $58,202

Indianapolis, IN $58,190

Cincinnati, OH $58,112

Petersburg, VA $58,023

Billings, MT $57,891

Lansing, MI $57,891

Huntsville, AL $57,891

Lebanon, PA $57,885

Dayton, OH $57,879

Pueblo, CO $57,879

Appleton, WI $57,861

Buffalo, NY $57,837

Racine, WI $57,807

Charlotte, NC $57,801

Saint Louis, MO $57,783

Springfield, IL $57,760

Elkhart, IN $57,748

York, PA $57,748

Gastonia, NC $57,742

Benton Harbor, MI $57,742

Beaumont, TX $57,706

Lorain, OH $57,694

Toledo, OH $57,670

Binghamton, NY $57,640

Rock Hill, SC $57,634

Rockford, IL $57,604

Fargo, ND $57,574

Elyria, OH $57,574

Flagstaff, AZ $57,532

Fort Lauderdale, FL $57,496

Miami, FL $57,461

Duluth, MN $57,365

Bangor, ME $57,287

Cedar Rapids, IA $57,221

Louisville, KY $57,191

Grand Rapids, MI $57,179

Hialeah, FL $57,173

Casper, WY $57,090

Scranton, PA $57,018

New Orleans, LA $57,000

Virginia Beach, VA $56,994

Akron, OH $56,964

Peoria, IL $56,886

Sarasota, FL $56,874

Green Bay, WI $56,833

Baton Rouge, LA $56,803

Charleston, SC $56,791

Nashville, TN $56,773

Jamestown, NY $56,761

Davenport, IA $56,761

Tucson, AZ $56,731

Cheyenne, WY $56,713

Saint Petersburg, FL $56,695

Tampa, FL $56,683

Omaha, NE $56,671

Port Arthur, TX $56,647

Evansville, IN $56,647

Bradenton, FL $56,623

Santa Fe, NM $56,516

Orlando, FL $56,456

Clearwater, FL $56,390

Canton, OH $56,264

La Crosse, WI $56,264

Grand Forks, ND $56,247

Albuquerque, NM $56,229

Tulsa, OK $56,229

Newport News, VA $56,223

High Point, NC $56,205

Ogden, UT $56,181

Corpus Christi, TX $56,133

Laramie, WY $56,097

Norfolk, VA $56,097

Rock Island, IL $56,061

Saginaw, MI $56,049

Jacksonville, FL $56,043

Salisbury, NC $56,031

Memphis, TN $56,019

Moline, IL $55,989

Fort Myers, FL $55,971

Waterloo, IA $55,894

Spartanburg, SC $55,834

Lincoln, NE $55,804

Fort Wayne, IN $55,792

Birmingham, AL $55,726

Cedar Falls, IA $55,714

Provo, UT $55,708

Springfield, OH $55,702

San Antonio, TX $55,690

Greensboro, NC $55,666

South Bend, IN $55,660

Winston Salem, NC $55,654

Boise, ID $55,636

Savannah, GA $55,595

Muskegon, MI $55,487

Lima, OH $55,415

Lake Charles, LA $55,391

Anderson, IN $55,379

Lexington, KY $55,361

Augusta, GA $55,343

Greenville, SC $55,343

Wichita, KS $55,290

Tuscaloosa, AL $55,290

Columbia, SC $55,236

Bloomington, IN $55,086

Roanoke, VA $55,050

Asheville, NC $54,973

Knoxville, TN $54,871

Shreveport, LA $54,865

Wilmington, NC $54,787

Frankfort, KY $54,674

Oklahoma City, OK $54,632

Chillicothe, OH $54,608

Longview, TX $54,602

Topeka, KS $54,584

Mobile, AL $54,494

Terre Haute, IN $54,470

Erie, PA $54,464

Altoona, PA $54,434

Melbourne, FL $54,416

Amarillo, TX $54,393

Killeen, TX $54,375

Fayetteville, AR $54,327

Sioux Falls, SD $54,285

Chattanooga, TN $54,249

Idaho Falls, ID $54,243

Gainesville, FL $54,117

Portsmouth, OH $54,088

Little Rock, AR $54,076

Lynchburg, VA $54,076

Lafayette, LA $54,052

Youngstown, OH $54,052

Temple, TX $54,028

Daytona Beach, FL $54,016

Clarksville, TN $54,010

Pensacola, FL $54,004

Hopkinsville, KY $53,824

Charleston, WV $53,818

Florence, SC $53,789

Sioux City, IA $53,753

Macon, GA $53,579

Tallahassee, FL $53,573

Fayetteville, NC $53,561

Waco, TX $53,549

Wichita Falls, TX $53,549

Pine Bluff, AR $53,525

Vincennes, IN $53,412

Lubbock, TX $53,388

Great Falls, MT $53,352

Alamogordo, NM $53,346

Abilene, TX $53,298

Rapid City, SD $53,220

Monroe, LA $53,220

Albany, GA $53,184

Huntington, WV $53,179

Jackson, MS $53,173

Greenville, MS $53,167

Parkersburg, WV $53,107

Montgomery, AL $53,095

Johnstown, PA $53,083

Springfield, MO $53,035

Biloxi, MS $53,005

Sumter, SC $52,879

Columbus, GA $52,874

Twin Falls, ID $52,838

Pascagoula, MS $52,760

Kingsport, TN $52,604

Gulfport, MS $52,586

Alexandria, LA $52,389

Fort Smith, AR $52,240

El Paso, TX $52,078

Helena, MT $52,000

Las Cruces, NM $51,809

Harlingen, TX $51,642

Pocatello, ID $51,588

Florence, AL $51,570

Brownsville, TX $51,558

Dothan, AL $51,462

Mcallen, TX $51,432

Columbus, MS $50,990

Altus, OK $50,715

Lawton, OK $50,601

Pierre, SD $50,386

What Skills Can Increase an IT Technical Support's Salary?

Demanded Skills for the Role:

Troubleshooting (Mentioned in 10.42% Job Postings): Troubleshooting is a form of problem solving, often applied to repair failed products or processes on a machine or a system. It is a logical, systematic search for the source of a problem in order to solve it, and make the product or process operational again. Troubleshooting is needed to identify the symptoms. Determining the most likely cause is a process of elimination—eliminating potential causes of a problem. Finally, troubleshooting requires confirmation that the solution restores the product or process to its working state. In general, troubleshooting is the identification or diagnosis of "trouble" in the management flow of a system caused by a failure of some kind. The problem is initially described as symptoms of malfunction, and troubleshooting is the process of determining and remedying the causes of these symptoms. A system can be described in terms of its expected, desired or intended behavior (usually, for artificial systems, its purpose). Events or inputs to the system are expected to generate specific results or outputs. (For example, selecting the "print" option from various computer applications is intended to result in a hardcopy emerging from some specific device). Any unexpected or undesirable behavior is a symptom. Troubleshooting is the process of isolating the specific cause or causes of the symptom. Frequently the symptom is a failure of the product or process to produce any results. (Nothing was printed, for example). Corrective action can then be taken to prevent further failures of a similar kind.
Operating System (Mentioned in 3.31% Job Postings): Maintaining software that runs on a computer that serves as an interface between computer hardware components and the user.
Computer Systems (Mentioned in 1.99% Job Postings): A computer system is a set of integrated devices that input, output, process, and store data and information. Computer systems are currently built around at least one digital processing device.

See More Skills

Skills	Demand Percentage
Troubleshooting	10.42%
Operating System	3.31%
Computer Systems	1.99%

What skills can make your compensation higher?

Mastering certain specialized skills can lead to a significant increase in pay. Here are examples of skills and the potential impact they can have on an IT Technical Support's salary.

Insight: Can increase your salary by up to 8%.
Leadership: Can increase your salary by up to 5%.
Collaboration: Can increase your salary by up to 4%.

Skill	Salary	Salary % Increase
Insight	$64,628	8%
Leadership	$62,833	5%
Collaboration	$62,234	4%
Presentation	$62,234	4%
Flexibility	$61,636	3%
Analysis	$61,636	3%

Get Latest Data

IT Technical Support Salary: Hourly Rate, Weekly Pay, and Monthly Pay

Understanding how an IT Technical Support's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.

Last Updated on January 01, 2026

$54,296

Average $59,841/year

$67,228

$4,525

Average $4,987/month

$5,602

$1,044

Average $1,151/week

$1,293

$26

Average $29/hour

$32

	Annual Salary	Monthly Pay	Weekly Pay	Hourly Wage
75th Percentile	$67,228	$5,602	$1,293	$32
Average	$59,841	$4,987	$1,151	$29
25th Percentile	$54,296	$4,525	$1,044	$26

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