Know your market value with insights across roles — from individual contributors to executive pay and overall company compensation trends.
Access a suite of powerful calculators to make data-driven career decisions.
Automate pay cycles, manage job architectures, and ensure pay equity with AI-powered compensation platforms.
Access validated salary benchmarks, labor market trends, and minimum wage data to stay competitive.
Participate in and purchase industry-specific salary surveys to obtain the most accurate, peer-reported pay data.
As of August 01, 2026, the average salary for a Product Support Representative in New York is $63,050 per year, which breaks down to an hourly rate of $30.
However, a Product Support Representative's salary can vary significantly. Here’s a look at the typical salary range:
Compensation Planning
Develop a Job Description
Pay Equity
2026 Compensation Trend
AI-Powered Talent
AI Onboarding
Product Support Representative Salaries by Percentile
| Annual Salary |
Monthly Pay |
Weekly Pay |
Hourly Wage |
|
| 75th Percentile | $71,131 | $5,928 | $1,368 | $34 |
| Average | $63,050 | $5,254 | $1,213 | $30 |
| 25th Percentile | $56,089 | $4,674 | $1,079 | $27 |
Western Branch Diesel, Inc. - Syracuse, NY
Western Branch Diesel - Syracuse, NY
Monroe Tractor - Batavia, NY
Monroe Tractor - Canandaigua, NY
A Product Support Representative's salary isn't a fixed number. It's shaped by several important factors. Below, we'll explore how your years of experience, geographic location and company size can directly affect your earning potential.
Experience is a primary driver of a Product Support Representative's salary. As you build your skills and take on more complex tasks, your compensation generally increases. Here’s how the average salary grows at different career stages:
| Levels | Salary |
|---|---|
| Product S... Level Product Support Representative | $62,456 |
| Sales Sup... Level Product Support Representative | $80,042 |
| Sales Sup... Level Product Support Representative | $94,433 |
| Sales Sup... Level Product Support Representative | $123,711 |
| Sales Ass... Level Product Support Representative | $81,040 |
What Am I Worth?
Your salary can change significantly depending on where you work. States with a higher cost of living and strong industrial sectors often pay more to attract Product Support Representatives. For example, consider the average annual salaries in these key locations:
Salaries can also vary between different cities. Major metropolitan areas or cities with a high demand for technicians often offer more competitive pay. Here are a few examples of average annual salaries in different U.S. cities:
For Product Support Representative roles, the industry you choose can affect earning potential by as much as 60% (the gap between the highest and lowest paying industries). Data shows that the Software & Networking and Financial Services sectors offer the strongest compensation, at 36% above the average. In contrast, Product Support Representative positions in Hospitality & Leisure or Retail & Wholesale typically offer lower base pay, as these industries often view Product Support Representative as a support function rather than a direct revenue driver.
| Industry Sector | Average Annual Salary | Average Hourly Rate | Pay vs.Avg |
|---|---|---|---|
| Software & Networking | $85,748 | $41.0 | 36% |
| Financial Services | $79,443 | $38.0 | 26% |
| Internet | $76,291 | $37.0 | 21% |
| Pharmaceuticals | $73,138 | $35.0 | 16% |
| Energy & Utilities | $69,986 | $34.0 | 11% |
Understanding how a Product Support Representative's annual salary breaks down can help with budgeting. Below, you can see the average hourly rate, weekly pay, and monthly pay for this role. Use the buttons to switch between different pay periods.
| Annual Salary | Monthly Pay | Weekly Pay | Hourly Wage | |
|---|---|---|---|---|
| 75th Percentile | $71,131 | $5,928 | $1,368 | $34 |
| Average | $63,050 | $5,254 | $1,213 | $30 |
| 25th Percentile | $56,089 | $4,674 | $1,079 | $27 |
Ready to take the next step in your career? Browse thousands of current Product Support Representative job openings on our job board. Use the search bar below to find your perfect match.
Milton CAT
Clifton Park, NY
Milton CAT | Clifton Park, NY
Product Support Sales Representative - Power SystemsJob LocationsUS-NY-Clifton ParkID2026-6113CategorySalesTypeFull-Time (FT)OverviewAre you passionate abo... more
9 Days Ago
Milton CAT
Syracuse, NY
Milton CAT | Syracuse, NY
Product Support Sales Representative - Power SystemsJob Locations US-NY-North Syracuse ID 2026-6112 Category Sales Type Full-Time (FT)OverviewAre you passi... more
9 Days Ago
Fulton
Syracuse, NY
Fulton | Syracuse, NY
Aftermarket Product Support Specialist. The Fulton Companies is a private multi-national group of companies headquartered in beautiful Pulaski, NY, USA. Ou... more
8 Days Ago
Glyph Technologies
Cortland, NY
Glyph Technologies | Cortland, NY
Job Description. Job Description. . The Glyph Product Support Technician independently executes and/or oversees repairs to product returned for warranty se... more
8 Days Ago
Tremendous
New York, NY
Tremendous | New York, NY
Product Support Specialist. Tremendous is the global platform built for businesses to send thousands of payouts to anyone, anywhere, for free. We're truste... more
10 Days Ago
First Tek
Hauppauge, NY
First Tek | Hauppauge, NY
Job Title. 1st Shift - 8:30am - 5:30pm. POSITION SUMMARY. With general guidance in a team environment, responsible for performing a variety of product supp... more
11 Days Ago
Get a Salary Increase
Analyze the market and your qualifications to negotiate your salary with confidence.
Search Job Openings
Search thousands of open positions to find your next opportunity.
Adjust Employee Salary
Individualize employee pay based on unique job requirements and personal qualifications.
Price My Industry Jobs
Get the latest market price for benchmark jobs and jobs in your industry.
Use Salary.com's Cost of Living Calculator to find out what income you need to maintain your standard of living in a different city and how much more or less money you need to budget for basic expenses.
Explore Cost of Living CalculatorSalary.com experts will help you thrive your workplaces.
Salary.com provides salary survey data for thousands of industry Jobs.
Salary.com salary estimates, histograms, trends, and comparisons are derived from both employer job postings and third-party data sources. We also provide multiple percentiles of salary information for your reference, click here to know Why the Salary Midpoint Formula Is Crucial to Getting Pay Equity Right. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Salary.com's CompAnalyst platform offers:
