CAD Support Technician III provides computer-aided design (CAD) support. Creates drafting files from notes or sketches, assists engineers and designers with the completion of drawings, and executes CAD file modification. Being a CAD Support Technician III collaborates with engineers, designers, and drafters to understand the requirements of the initial designs. Transforms initial rough product designs into working documents using CAD software. Additionally, CAD Support Technician III reviews engineering drawings and designs to ensure adherence to established specifications and standards. Collaborates with design originators to resolve discrepancies between original drawings and final CAD designs. Maintains deadlines, goals, and production standards set by the department. Requires a high school diploma or equivalent. Typically reports to a supervisor. The CAD Support Technician III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a CAD Support Technician III typically requires 3-5 years of related experience.
Aircraft Support Engineer III performs engineering tasks involving changes or alterations to designs or specifications of aircraft parts, modules, or systems to ensure calibration and safety. Routinely inspects aircraft components and recommends replacements, repairs, or modifications to facilitate optimal and reliable functionality. Being an Aircraft Support Engineer III maintains accurate records of services and procedures performed and documents and reports issues, malfunctions, and unusual wear or damage of parts. Analyzes and investigates aircraft issues or project requirements to determine repairability and ensure conformance and calibration when developing solutions. Additionally, Aircraft Support Engineer III evaluates aircraft data to design engineering modification proposals and prepares technical documents, reports, drawings, or models to provide to management and support other functions. Follows guidelines to ensure compliance with aviation regulations and safety standards. Requires a bachelor's degree. Typically reports to a manager. The Aircraft Support Engineer III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be an Aircraft Support Engineer III typically requires 4-7 years of related experience.
Technical Support Analyst III provides technical support to system users within an organization. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Being a Technical Support Analyst III assists users in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Additionally, Technical Support Analyst III typically requires a bachelor's degree. Typically reports to a project leader or manager. The Technical Support Analyst III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Support Analyst III typically requires 4-7 years of related experience.
Laboratory Support Technician III provides routine technical support for laboratory operations. Assembles, configures, and maintains equipment for use in tests and experiments. Being a Laboratory Support Technician III is responsible for cleaning, disinfecting, and maintaining cleanrooms and equipment. Operates equipment, prepares chemical solutions, and performs analytical tests as assigned. Additionally, Laboratory Support Technician III records test results and maintains records as instructed. Complies with all safety and operational procedures and policies. Typically requires an associate degree. Typically reports to a supervisor. The Laboratory Support Technician III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Laboratory Support Technician III typically requires 3-5 years of related experience.
Technical Customer Support Specialist III responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist III utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist III records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Customer Support Specialist III typically requires 4-7 years of related experience.