Manages the financial and service performance of a defined group of retail branches in a geographic area. Establishes the strategy, specific goals, and performance levels required for each branch to meet the organizational objectives for the region. Monitors and analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. Leads business development and promotional activities in the area and coaches branch managers in tactics to build customer relationships, increase sales, and enhance the bank's presence in the community. Typically requires a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
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The Group Manager I Retail Banking establishes the strategy, specific goals, and performance levels required for each branch to meet the organizational objectives for the region. Manages the financial and service performance of a defined group of retail branches in a geographic area. Being a Group Manager I Retail Banking leads business development and promotional activities in the area and coaches branch managers in tactics to build customer relationships, increase sales, and enhance the bank's presence in the community. Monitors and analyzes financial and customer activity to understand needs, identify issues, and provide the tools and resources needed to achieve goals. In addition, Group Manager I Retail Banking typically requires a bachelor's degree. Typically reports to a director. The Group Manager I Retail Banking manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Group Manager I Retail Banking typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
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