Auto Damage Insurance Claim Rep Entry Level Salary in Michigan

Insurance Claim Service Manager I - Average Salary $99,538

Insurance Claim Service Manager I manages day-to-day service activities for one claim-related function in a contact center setting. Develops and implements claim servicing policies and procedures, and ensures that team members meet or exceed performance standards for quality and volume. Being an Insurance Claim Service Manager I identifies opportunities for system and workflow improvements and recommends changes in operational processes. Ensures compliance with State Insurance Department regulations. Additionally, Insurance Claim Service Manager I may be responsible for reviewing and processing highly complex or high-value claims. May require a bachelor's degree in a related area. Typically reports to a manager or a head of department. The Insurance Claim Service Manager I supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be an Insurance Claim Service Manager I typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

Insurance Claim Service Manager II - Average Salary $116,005

Insurance Claim Service Manager II manages one or more claim-related functions in a contact center setting. Develops and implements claim servicing policies and procedures, and ensures that team members and subordinate supervisors meet or exceed performance standards for quality and volume. Being an Insurance Claim Service Manager II identifies opportunities for system and workflow improvements and oversees changes in operational processes. Ensures compliance with State Insurance Department regulations. Additionally, Insurance Claim Service Manager II requires a bachelor's degree in a related area. Typically reports to a head of a unit/department. The Insurance Claim Service Manager II manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Insurance Claim Service Manager II typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

Insurance Claim Service Representative I - Average Salary $37,645

Insurance Claim Service Representative I processes, adjusts, and closes simple, low-level claims in a contact center setting. Prepares initial claim reports, records statements from involved parties, and maintains First Notice of Loss (FNOL) information. Being an Insurance Claim Service Representative I incumbents may be enrolled in a formal training program or apprenticeship. Requires a high school diploma or equivalent. Additionally, Insurance Claim Service Representative I typically reports to a supervisor or manager. The Insurance Claim Service Representative I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Auto Damage Estimator - Average Salary $74,193

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Auto Damage Trainee - Average Salary $47,429

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