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Benefits Supervisor supervises a staff of benefits analysts who research, analyze, evaluate, design, and administer corporate benefit plans/programs. Implements benefits communications to inform and counsel employees on programs relevant to them. Being a Benefits Supervisor reports to management about improvements to be made to current employee benefits programs. Requires a bachelor's degree. Additionally, Benefits Supervisor may require Certified Employee Benefits Specialist (CEBS). Typically reports to manager. The Benefits Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Benefits Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
Benefits Clerk facilitates benefits enrollment and administrative processes. Prepares and processes claims, changes, enrollments, and other benefits filings. Being a Benefits Clerk coordinates informational sessions. Responds to inquires for information and provides forms, instructions, and other enrollment materials to employees. Additionally, Benefits Clerk requires a high school diploma or equivalent. Typically reports to a supervisor. The Benefits Clerk works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. To be a Benefits Clerk typically requires 1-3 years of related experience.
Benefits Manager develops, implements, administers, and maintains benefits programs, policies, and procedures. Ensures programs are equitable, meet employee needs, comply with legal requirements, and are cost effective. Being a Benefits Manager develops benefits communications and counsels employees on benefits related issues. Evaluates existing benefits programs against peer organizations to determine competitiveness, trends and developments. Additionally, Benefits Manager requires a bachelor's degree. May require Certified Employee Benefits Specialist (CEBS). Typically reports to director. The Benefits Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Benefits Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.