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Call Centre Agent Salary in Massachusetts

How Much Does a Call Centre Agent make?

Call Centre Agent made a median salary around $47,678 in April, 2025. The best-paid 25 percent made $54,880 probably that year, while the lowest-paid 25 percent made around $42,192. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Check out Call Centre Agent jobs in Massachusetts

Call Center Agent

Nexmos Design - Boston, MA

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Call Center Agent - (Bilingual Spanish)

The Dimock Center - Roxbury, MA

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Best-Paying Cities for Call Centre Agent

The metropolitan areas that pay the highest salary in the Call Centre Agent profession are Hyde Park , Allston , Arlington , Arlington Heights , Auburndale .
Hyde Park, MA $48,860
Allston, MA $48,860
Arlington, MA $48,860
Arlington Heights, MA $48,860
Auburndale, MA $48,860

Best-Paying States for Call Centre Agent

The states and districts that pay Call Centre Agent the highest salary are District of Columbia (around $48,506) , California (around $48,322) , Massachusetts (around $47,678) , Washington (around $47,502) , and New Jersey (around $47,485) .
District of Columbia $48,506
California $48,322
Massachusetts $47,678
Washington $47,502
New Jersey $47,485

What is the Career Path of Call Centre Agent?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Call Centre Agent, the upper level is Contact Center Representative III - Inbound , and then progresses to Inbound Contact Center Supervisor
Besides, Call Centre Agent can also turn to other related jobs, including Call Centre Trainer , Call Centre Representative , Call Centre Operator and Contact Centre Agent .

Frequently Asked Questions for Call Centre Agent

Q: What is the salary range of Call Centre Agent in Massachusetts?
A: In 2025 , the lowest-paid Call Centre Agent in Massachusetts earned an average annual salary of $42,192 , while the highest-paid made $54,880.
Q: What is the salary for a Call Centre Agent in California?
A: Call Centre Agent employed in California earned an average salary of $48,322 in 2025.

Average Call Centre Agent Pay vs. Other Jobs

Call Centre Agent earned an average salary of $47,678 in 2025. Other jobs related to Call Centre Agent earned the following average salary in April, 2025. Call Centre Trainer made $54,448 , Call Centre Representative made $49,509 , Call Centre Operator and Contact Centre Agent made $48,737 and $69,756 respectively .

Relevant Jobs of Call Centre Agent

Call Centre Trainer - Average Salary $54,448
There is currently no job description for Call Centre Trainer, be the first to submit the job responsibilities for Call Centre Trainer.
Call Centre Representative - Average Salary $49,509
There is currently no job description for Call Centre Representative, be the first to submit the job responsibilities for Call Centre Representative.
Call Centre Operator - Average Salary $48,737
There is currently no job description for Call Centre Operator, be the first to submit the job responsibilities for Call Centre Operator.
Contact Centre Agent - Average Salary $69,756
There is currently no job description for Contact Centre Agent, be the first to submit the job responsibilities for Contact Centre Agent.
Call Centre Team Leader - Average Salary $72,039
There is currently no job description for Call Centre Team Leader, be the first to submit the job responsibilities for Call Centre Team Leader.
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