Center Operations Manager Salary in Boston, MA

Manager Center Operations - Average Salary $135,524

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Network Operations Center Manager - Average Salary $148,050

The Network Operations Center Manager monitors and maintains quality levels for the telecommunications network and resolves problems with transmission quality. Manages daily activities of the transmission service function on the network. Being a Network Operations Center Manager typically reports to a head of unit/department. Requires a bachelor's degree in area of specialty. The Network Operations Center Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. Working as a Network Operations Center Manager typically requires 3+ years of managerial experience.

Data Center Operations Manager - Average Salary $158,500

The Data Center Operations Manager implements procedures and policies for installing, configuring, and maintaining servers, networks, and storage systems within a data center to maximize operational efficiency. Manages data center operations to ensure the performance, availability, and security of an organization's data. Being a Data Center Operations Manager provides timely, accurate, and consistent technical infrastructure service and presentation to internal and external clients. Manages environmental conditions to ensure optimal temperature, humidity, and power supply to prevent downtime and protect hardware from damage. In addition, Data Center Operations Manager requires a bachelor's degree. Typically reports to a director. The Data Center Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Data Center Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

Call Center Operations Manager - Average Salary $111,400

The Call Center Operations Manager analyzes processes and develops key performance criteria and standards to monitor and manage agents' performance. Oversees and manages an organization's contact center daily operations and implements policies, objectives, and initiatives. Being a Call Center Operations Manager researches state-of-the-art operations and technology used by contact centers to identify and adopt models and tools to enhance the customer experience and drive efficiency improvements. Establishes operational targets, best practices, and training programs that support service, quality, and efficiency standards. In addition, Call Center Operations Manager develops collaborative partnerships with stakeholders to maintain effective operations and deliver optimal results. Requires a bachelor's degree. Typically reports to a director. The Call Center Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Working as a Call Center Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.

Distribution Center Operations Manager - Average Salary $121,800

The Distribution Center Operations Manager monitors inventory levels to manage expenses, minimize loss, and maximize revenue. Manages daily activities of a centralized distribution center. Being a Distribution Center Operations Manager may be responsible for evaluating freight services, negotiating contracts, and managing relationships with chosen vendors. Ensures that goods are dispatched on time to the appropriate destinations and in the expected quantities. In addition, Distribution Center Operations Manager may require a bachelor's degree. Typically reports to a head of a unit/department. The Distribution Center Operations Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Distribution Center Operations Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.