Center Quality Manager Salary in Long Beach, CA
How Much Does a Center Quality Manager make?
Center Quality Manager made a median salary around $156,415 in December, 2024.
The best-paid 25 percent made $174,423 probably that year, while the lowest-paid 25 percent made around $140,898.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Center Quality Manager
jobs in
Long Beach, California
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Best-Paying Cities for Center Quality Manager
The metropolitan areas that pay the highest salary in the Center Quality Manager profession are San Jose
, Santa Clara
, Saratoga
, Sunnyvale
, Los Gatos
.
| San Jose, CA | $177,487 |
| Santa Clara, CA | $177,487 |
| Saratoga, CA | $177,487 |
| Sunnyvale, CA | $177,487 |
| Los Gatos, CA | $177,487 |
Best-Paying States for Center Quality Manager
The states and districts that pay Center Quality Manager the highest salary are District of Columbia (around $157,405)
, California (around $155,990)
, New Jersey (around $155,000)
, Alaska (around $154,011)
, and Massachusetts (around $153,869)
.
| District of Columbia | $157,405 |
| California | $155,990 |
| New Jersey | $155,000 |
| Alaska | $154,011 |
| Massachusetts | $153,869 |
What is the Career Path of Center Quality Manager?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Center Quality Manager, the first career path typically starts with a Total Quality Management Senior Manager position , and then progresses to Top Total Quality Executive.
Additionally, the second career path typically progresses to Six Sigma Quality Program Director.
Besides, Center Quality Manager can also turn to other related jobs, including
Contact Center Quality Manager
,
Call Center Quality Manager
,
Bilingual Center Quality Manager
and
Contact Center Quality Analyst, Sr.
.
Frequently Asked Questions for Center Quality Manager
Q:
What is the salary range of Center Quality Manager in Long Beach, CA?
A:
In 2024
, the lowest-paid Center Quality Manager in Long Beach, CA earned an average annual salary of $140,898
, while the highest-paid made $174,423.
Q:
What is the salary for a Center Quality Manager in California?
A:
Center Quality Manager employed in California earned an average salary of $155,990 in 2024.
Average Center Quality Manager Pay vs. Other Jobs
Center Quality Manager earned an average salary of $156,415 in 2024.
Other jobs related to Center Quality Manager earned the following average salary in December, 2024.
Contact Center Quality Manager
made $93,537
,
Call Center Quality Manager
made $93,600
,
Bilingual Center Quality Manager
and
Contact Center Quality Analyst, Sr.
made $133,993
and $67,691 respectively
.
Relevant Jobs of Center Quality Manager
Contact Center Quality Manager oversees contact center quality assurance programs. Establishes standards governing customer interactions and implements monitoring programs. Being a Contact Center Quality Manager designs training programs or process enhancements that correct quality issues. Typically requires a bachelor's degree. Additionally, Contact Center Quality Manager typically reports to a head of a unit/department. The Contact Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Contact Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
The Call Center Quality Manager establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Call Center Quality Manager typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Call Center Quality Manager typically reports to a head of a unit/department. The Call Center Quality Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Call Center Quality Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.
There is currently no job description for Bilingual Center Quality Manager, be the first to
submit
the job responsibilities for Bilingual Center Quality Manager.
Contact Center Quality Analyst, Sr. monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst, Sr. provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst, Sr. may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst, Sr. work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Contact Center Quality Analyst, Sr. typically requires 4-7 years of related experience.
Contact Center Quality Analyst monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and analyzes the results. Being a Contact Center Quality Analyst provides feedback to improve performance and develops training programs. Works with other internal teams to define quality metrics. Additionally, Contact Center Quality Analyst typically requires a bachelor's degree. Typically reports to a manager. The Contact Center Quality Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Analyst typically requires 2 to 4 years of related experience.