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Supports and participates in IT change management initiatives that enable desired organizational change with minimum disruption of business processes. Analyzes business processes and IT change plans to identify risks or conflicts and evaluate and assess organizational readiness. Assists in the planning and implementation of IT change projects to modify and improve an organization's IT systems, applications, or processes. Tests and validates IT changes prior to deployment to ensure changes are implemented successfully and meet the organization's standards and requirements. Develops relationships with stakeholders and a working knowledge of existing business processes to understand the impact of changes and contribute to transition planning. Maintains documentation related to change management processes and coordinates resources, communications, and training to support implementation. Administers post-implementation surveys and monitoring to collect data, perform analysis, and measure the results of changes. Requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.
Supports and participates in non-technical change management initiatives that enable desired organizational change with minimum disruption of business processes. Participates in non-technical change projects that address the organization's need to modify structure or procedures due to mergers, acquisitions, leadership changes, or other organizational disruptions. Maintains detailed project plans to define each project phase's timelines, tasks, resources, and dependencies. Develops relationships with stakeholders and a working knowledge of existing business processes to understand the impact of changes and contribute to transition planning. Identifies and coordinates communications, training, or interim support needed during the project. Administers post-implementation surveys and monitoring to collect data, perform analysis, and measure the results of changes. Requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.
The Technical Change Documentation Specialist III produces foundational manuals, release notes, user documentation, and online instructional content. Develops, prepares, and maintains functional, configuration, and user interface documentation for computer software and hardware products. Being a Technical Change Documentation Specialist III researches, reviews, and collects all related technical information to be reflected in the documentation. Documents enhancements or changes to a product or process using a standardized style and structure. In addition, Technical Change Documentation Specialist III uses a variety of editing, content management, diagramming, screen capture, and other documentation tools. Typically requires a bachelor's degree or equivalent. Typically reports to a supervisor. Being a Technical Change Documentation Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Technical Change Documentation Specialist III typically requires 4 -7 years of related experience.
The IT Organizational Change Management Specialist III analyzes business processes and IT change plans to identify risks or conflicts and evaluate and assess organizational readiness. Supports and participates in IT change management initiatives that enable desired organizational change with minimum disruption of business processes. Being an IT Organizational Change Management Specialist III tests and validates IT changes prior to deployment to ensure changes are implemented successfully and meet the organization's standards and requirements. Assists in the planning and implementation of IT change projects to modify and improve an organization's IT systems, applications, or processes. In addition, IT Organizational Change Management Specialist III develops relationships with stakeholders and a working knowledge of existing business processes to understand the impact of changes and contribute to transition planning. Maintains documentation related to change management processes and coordinates resources, communications, and training to support implementation. Administers post-implementation surveys and monitoring to collect data, perform analysis, and measure the results of changes. Requires a bachelor's degree. Typically reports to a manager. Being an IT Organizational Change Management Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as an IT Organizational Change Management Specialist III typically requires 4-7 years of related experience.