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The Behavioral Health Case Manager Team Leader evaluates performance of case managers. Manages a staff of case managers responsible for emotional, mental or psychological patient care coordination. Being a Behavioral Health Case Manager Team Leader requires a bachelor's degree. Ensures care provided is in accordance with clinical guidelines and organizational standards. In addition, Behavioral Health Case Manager Team Leader typically reports to a head of a unit/department. The Behavioral Health Case Manager Team Leader manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Behavioral Health Case Manager Team Leader typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.
Sales Assistant Team Leader leads the sales administrative and clerical support team. Coordinates and assists with a variety of sales activities including meeting scheduling, maintenance of sales literature inventory, and customer service regarding products and pricing. Being a Sales Assistant Team Leader generates and distributes reports regarding market conditions, sales results, and team earnings. Trains the team on processes and systems. Additionally, Sales Assistant Team Leader may require an associate degree or equivalent. Typically reports to a manager or head of a unit/department. The Sales Assistant Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. To be a Sales Assistant Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
The Clerical Team Leader establishes work procedures and standards to improve efficiency and effectiveness of assigned operations. Oversees various clerical office functions, including but not limited to record keeping, document processing, data maintenance, data entry, report filing, and telecommunications support. Being a Clerical Team Leader typically requires a high school diploma or equivalent. Ensures compliance with established corporate standards. In addition, Clerical Team Leader typically reports to a manager. The Clerical Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Working as a Clerical Team Leader typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision.
The Telemarketing Team Leader monitors and evaluates interactions and workflow to ensure that performance standards and sales target are met. Supervises the daily activities of a team of contact center representatives who place and receive calls or other interactions with the intent of selling or promoting company products or services. Being a Telemarketing Team Leader typically reports to a head of a unit/department. May require a bachelor's degree. The Telemarketing Team Leader supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Telemarketing Team Leader typically requires 3 years experience in the related area as an individual contributor.