Complaint Handling Specialist Salary in Reno, NV

Product Complaint Specialist IV - Average Salary $122,823

Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.

Product Complaint Specialist I - Average Salary $62,604

Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.

Product Complaint Specialist II - Average Salary $79,104

Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.

Product Complaint Specialist III - Average Salary $98,721

Manages the intake, triage, investigation, and reporting of product complaints. Communicates with the complainant to gather the needed information for the investigation. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. Analyzes data and provides recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.

Product Complaint Analyst IV - Average Salary $122,900

The Product Complaint Analyst IV communicates with the complainant to gather the needed information for the investigation. Manages the intake, triage, investigation, and reporting of product complaints. Being a Product Complaint Analyst IV analyzes data and provides recommendations and solutions based on the investigation's findings. Assigns appropriate risk classification after review of all relevant case information and ensures compliance with regulatory agencies. In addition, Product Complaint Analyst IV maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Typically requires a bachelor's degree. Typically reports to a manager. Being a Product Complaint Analyst IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Working as a Product Complaint Analyst IV typically requires 7+ years of related experience.