Concierge Navigator Salary in Baltimore, MD

Concierge - Average Salary $38,241

Concierge acts as a guest liaison. May make travel arrangements or dining reservations, or procure tickets for guests. Being a Concierge offers suggestions for local attractions or areas of interest. Handles or appropriately escalates guests' customer service issues. Additionally, Concierge requires a high school diploma or equivalent. Typically reports to a supervisor. The Concierge works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.

Navigator - Average Salary $101,192

There is currently no job description for Navigator, be the first to submit the job responsibilities for Navigator.

Flight Navigator - Average Salary $62,899

Flight Navigator locates the position of an aircraft and directs its course on domestic and international flights, using navigational aids. May require an associate's degree with at least 4 years of experience in the field. Being a Flight Navigator is familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Additionally, Flight Navigator performs a variety of complicated tasks. May direct and lead the work of others. Typically reports to a manager or head of a unit/department.

Concierge Manager - Average Salary $39,053

Concierge Manager is responsible for managing concierge services and operations. Ensures concierge services help guests with reservations, travel arrangements, and suggestions for attractions or activities. Being a Concierge Manager coaches concierge staff in customer service, and handles escalated customer service issues as needed. Monitors staff scheduling and shifts. Additionally, Concierge Manager coordinates with hotel departments to deliver customer satisfaction and resolve problems. May require an associate degree or equivalent. Typically reports to a head of a unit/department. The Concierge Manager supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Concierge Manager typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes.

Patient Navigator - Average Salary $59,706

Patient Navigator supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Being a Patient Navigator identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, child care, translation, and other needed services. Additionally, Patient Navigator tracks and documents metrics and outcomes. RN is not required but experience in healthcare or social services support is typical. May require an associate degree or equivalent. Typically reports to a manager or head of a unit/department. The Patient Navigator works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. To be a Patient Navigator typically requires 3-5 years of related experience.