How Much Does a Customer Communications Specialist make?

Customer Communications Specialist made a median salary around $44,094 in April, 2025. The best-paid 25 percent made $50,157 probably that year, while the lowest-paid 25 percent made around $39,611. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Best-Paying Cities for Customer Communications Specialist

The metropolitan areas that pay the highest salary in the Customer Communications Specialist profession are Edson , Goodland , Kanorado , Levant , Winona .
Edson, KS $45,618
Goodland, KS $45,618
Kanorado, KS $45,618
Levant, KS $45,618
Winona, KS $45,618

Best-Paying States for Customer Communications Specialist

The states and districts that pay Customer Communications Specialist the highest salary are District of Columbia (around $51,272) , California (around $51,078) , Massachusetts (around $50,397) , Washington (around $50,212) , and New Jersey (around $50,193) .
District of Columbia $51,272
California $51,078
Massachusetts $50,397
Washington $50,212
New Jersey $50,193

What is the Career Path of Customer Communications Specialist?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Communications Specialist, the upper level is Customer Service Representative III , and then progresses to Customer Service Manager

Frequently Asked Questions for Customer Communications Specialist

Q: What is the salary range of Customer Communications Specialist in Kansas?
A: In 2025 , the lowest-paid Customer Communications Specialist in Kansas earned an average annual salary of $39,611 , while the highest-paid made $50,157.
Q: What is the salary for a Customer Communications Specialist in California?
A: Customer Communications Specialist employed in California earned an average salary of $51,078 in 2025.

Average Customer Communications Specialist Pay vs. Other Jobs

Customer Communications Specialist earned an average salary of $44,094 in 2025. Other jobs related to Customer Communications Specialist earned the following average salary in April, 2025. Marketing Communications Specialist IV made $106,210 , Marketing Communications Specialist I made $54,057 , Marketing Communications Specialist II and Marketing Communications Specialist III made $67,892 and $80,939 respectively .

Relevant Jobs of Customer Communications Specialist

Marketing Communications Specialist IV - Average Salary $106,210
Coordinates marketing communication strategies to promote a company's brand, products, or services to its target audience. Plans and ensures consistent themes, messaging, and branding throughout all advertising, social media, and promotional communications. Supports the planning and execution of trade shows, special events, and conferences to showcase products and amplify messaging. Researches and identifies strategic messaging for specific advertising or promotional channels to effectively reach targeted customer segments. Liaises with the media and internal stakeholders to communicate strategic messaging in alignment with the organization's business objectives and policies. Tracks projects to measure effectiveness and prepares status reports for stakeholders. Requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.
Marketing Communications Specialist I - Average Salary $54,057
Coordinates marketing communication strategies to promote a company's brand, products, or services to its target audience. Plans and ensures consistent themes, messaging, and branding throughout all advertising, social media, and promotional communications. Supports the planning and execution of trade shows, special events, and conferences to showcase products and amplify messaging. Researches and identifies strategic messaging for specific advertising or promotional channels to effectively reach targeted customer segments. Liaises with the media and internal stakeholders to communicate strategic messaging in alignment with the organization's business objectives and policies. Tracks projects to measure effectiveness and prepares status reports for stakeholders. Requires a bachelor's degree. Typically reports to a manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience.
Marketing Communications Specialist II - Average Salary $67,892
Coordinates marketing communication strategies to promote a company's brand, products, or services to its target audience. Plans and ensures consistent themes, messaging, and branding throughout all advertising, social media, and promotional communications. Supports the planning and execution of trade shows, special events, and conferences to showcase products and amplify messaging. Researches and identifies strategic messaging for specific advertising or promotional channels to effectively reach targeted customer segments. Liaises with the media and internal stakeholders to communicate strategic messaging in alignment with the organization's business objectives and policies. Tracks projects to measure effectiveness and prepares status reports for stakeholders. Requires a bachelor's degree. Typically reports to a manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience.
Marketing Communications Specialist III - Average Salary $80,939
Coordinates marketing communication strategies to promote a company's brand, products, or services to its target audience. Plans and ensures consistent themes, messaging, and branding throughout all advertising, social media, and promotional communications. Supports the planning and execution of trade shows, special events, and conferences to showcase products and amplify messaging. Researches and identifies strategic messaging for specific advertising or promotional channels to effectively reach targeted customer segments. Liaises with the media and internal stakeholders to communicate strategic messaging in alignment with the organization's business objectives and policies. Tracks projects to measure effectiveness and prepares status reports for stakeholders. Requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience.
Marketing Communications Specialist V - Average Salary $142,379
Coordinates marketing communication strategies to promote a company's brand, products, or services to its target audience. Plans and ensures consistent themes, messaging, and branding throughout all advertising, social media, and promotional communications. Supports the planning and execution of trade shows, special events, and conferences to showcase products and amplify messaging. Researches and identifies strategic messaging for specific advertising or promotional channels to effectively reach targeted customer segments. Liaises with the media and internal stakeholders to communicate strategic messaging in alignment with the organization's business objectives and policies. Tracks projects to measure effectiveness and prepares status reports for stakeholders. Requires a bachelor's degree. Typically reports to a manager. Works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Typically requires 10+ years of related experience.