Customer Experience Associate I Salary in Idaho

Customer Experience Associate - Average Salary $88,600

The Customer Experience Associate researches best practices to develop metrics and methods to collect and analyze customer data and feedback. Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Being a Customer Experience Associate creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. Utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. In addition, Customer Experience Associate collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Being a Customer Experience Associate work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Working as a Customer Experience Associate typically requires 4 -7 years of related experience.

Customer Experience Analyst - Average Salary $88,573

Customer Experience Analyst supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to collect and analyze customer data and feedback. Being a Customer Experience Analyst utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. Creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. Additionally, Customer Experience Analyst collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Customer Experience Analyst work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Customer Experience Analyst typically requires 4-7 years of related experience.

Customer Experience Advocate I - Average Salary $37,779

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Customer Experience Supervisor I - Average Salary $74,691

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Customer Success Associate I - Average Salary $58,107

Customer Success Associate I acts as the customer's trusted advisor providing support, guidance, and technical expertise to leverage the organization's products or services to achieve their business objectives. Provides customer training and onboarding to facilitate smooth product adoption and build a strong customer relationship foundation. Being a Customer Success Associate I proactively identifies customer needs and challenges and utilizes extensive product knowledge and problem-solving skills to develop solutions and resolve concerns. Coordinates with internal teams to develop resources, solutions, and tools to improve customer experience, engagement, and outcomes. Additionally, Customer Success Associate I delivers feedback and advocates for solutions, product enhancements, and other actions to meet the needs of customers and ensure satisfaction and retention. Typically requires a bachelor's degree. Typically reports to a manager. The Customer Success Associate I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Customer Success Associate I typically requires 0-2 years of related experience.