How Much Does a Customer Service/ Tech Support Agent make?

Customer Service/ Tech Support Agent made a median salary around $35,975 in December, 2024. The best-paid 25 percent made $39,903 probably that year, while the lowest-paid 25 percent made around $32,546. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
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Best-Paying Cities for Customer Service/ Tech Support Agent

The metropolitan areas that pay the highest salary in the Customer Service/ Tech Support Agent profession are Bullhead , Herreid , Keldron , Lemmon , Little Eagle .
Bullhead, SD $39,177
Herreid, SD $39,177
Keldron, SD $39,177
Lemmon, SD $39,177
Little Eagle, SD $39,177

Best-Paying States for Customer Service/ Tech Support Agent

The states and districts that pay Customer Service/ Tech Support Agent the highest salary are District of Columbia (around $44,539) , California (around $44,139) , New Jersey (around $43,859) , Alaska (around $43,579) , and Massachusetts (around $43,539) .
District of Columbia $44,539
California $44,139
New Jersey $43,859
Alaska $43,579
Massachusetts $43,539

What is the Career Path of Customer Service/ Tech Support Agent?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service/ Tech Support Agent, the first career path typically progresses to Technical Communicator.

Additionally, the second career path typically starts with a Technical Customer Support Representative II position , and then progresses to Technical Customer Support Representative III.

Besides, Customer Service/ Tech Support Agent can also turn to other related jobs, including Tech Support Agent , Customer Support Agent , Inbound Customer Support and Service Agent I and Inbound Customer Support and Service Agent II .

Frequently Asked Questions for Customer Service/ Tech Support Agent

Q: What is the salary range of Customer Service/ Tech Support Agent in South Dakota?
A: In 2024 , the lowest-paid Customer Service/ Tech Support Agent in South Dakota earned an average annual salary of $32,546 , while the highest-paid made $39,903.
Q: What is the salary for a Customer Service/ Tech Support Agent in California?
A: Customer Service/ Tech Support Agent employed in California earned an average salary of $44,139 in 2024.

Average Customer Service/ Tech Support Agent Pay vs. Other Jobs

Customer Service/ Tech Support Agent earned an average salary of $35,975 in 2024. Other jobs related to Customer Service/ Tech Support Agent earned the following average salary in December, 2024. Tech Support Agent made $41,249 , Customer Support Agent made $43,577 , Inbound Customer Support and Service Agent I and Inbound Customer Support and Service Agent II made $32,790 and $37,290 respectively .

Relevant Jobs of Customer Service/ Tech Support Agent

Tech Support Agent - Average Salary $41,249
There is currently no job description for Tech Support Agent, be the first to submit the job responsibilities for Tech Support Agent.
Customer Support Agent - Average Salary $43,577
There is currently no job description for Customer Support Agent, be the first to submit the job responsibilities for Customer Support Agent.
The Inbound Customer Support and Service Agent I performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent I enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent I may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound Customer Support and Service Agent I works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience.
The Inbound Customer Support and Service Agent II performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent II enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent II may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound Customer Support and Service Agent II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Inbound Customer Support and Service Agent II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification.
The Inbound Customer Support and Service Agent III performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent III enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent III may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound Customer Support and Service Agent III works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as an Inbound Customer Support and Service Agent III typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.