How Much Does a Customer Support Specialists make?

Customer Support Specialists made a median salary around $111,905 in January, 2025. The best-paid 25 percent made $127,100 probably that year, while the lowest-paid 25 percent made around $98,073. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
25% $98,073 10% $85,480 90% $140,934 75% $127,100 $111,905 50%(Median)
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Best-Paying Cities for Customer Support Specialists

The metropolitan areas that pay the highest salary in the Customer Support Specialists profession are Baldwin , Bismarck , Mandan , Menoken , Saint Anthony .
Baldwin, ND $112,357
Bismarck, ND $112,357
Mandan, ND $112,357
Menoken, ND $112,357
Saint Anthony, ND $111,227

Best-Paying States for Customer Support Specialists

The states and districts that pay Customer Support Specialists the highest salary are District of Columbia (around $125,808) , California (around $124,678) , New Jersey (around $123,886) , Alaska (around $123,095) , and Massachusetts (around $122,982) .
District of Columbia $125,808
California $124,678
New Jersey $123,886
Alaska $123,095
Massachusetts $122,982

What is the Career Path of Customer Support Specialists?

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Support Specialists, the upper level is Technical Customer Support Team Leader , and then progresses to Top Technical Customer Support Executive

Frequently Asked Questions for Customer Support Specialists

Q: What is the salary range of Customer Support Specialists in North Dakota?
A: In 2025 , the lowest-paid Customer Support Specialists in North Dakota earned an average annual salary of $98,073 , while the highest-paid made $127,100.
Q: What is the salary for a Customer Support Specialists in California?
A: Customer Support Specialists employed in California earned an average salary of $124,678 in 2025.

Average Customer Support Specialists Pay vs. Other Jobs

Customer Support Specialists earned an average salary of $111,905 in 2025. Other jobs related to Customer Support Specialists earned the following average salary in January, 2025. Computer Network Support Specialists made $123,474 , Technical Customer Support Specialist III made $89,335 , Technical Customer Support Specialist IV and Rehabilitation Specialists made $110,787 and $125,108 respectively .

Relevant Jobs of Customer Support Specialists

Computer Network Support Specialists - Average Salary $123,474
There is currently no job description for Computer Network Support Specialists, be the first to submit the job responsibilities for Computer Network Support Specialists.
Technical Customer Support Specialist III responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist III utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist III records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Customer Support Specialist III typically requires 4-7 years of related experience.
Technical Customer Support Specialist IV - Average Salary $110,787
Technical Customer Support Specialist IV responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist IV utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist IV records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Customer Support Specialist IV typically requires 7+ years of related experience.
Rehabilitation Specialists - Average Salary $125,108
There is currently no job description for Rehabilitation Specialists, be the first to submit the job responsibilities for Rehabilitation Specialists.
Technical Customer Support Director - Average Salary $178,907
Technical Customer Support Director directs and oversees all aspects of an organization's technical customer support policies, objectives, and initiatives. Develops service level standards focused on response times, issue resolution, service quality, and customer satisfaction. Being a Technical Customer Support Director establishes policies and procedures that produce high quality customer support and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Technical Customer Support Director manages resource decision-making, planning, and best practices. Aligns technical customer support activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Technical Customer Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Technical Customer Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.