Customer Support Specialists Salary in Rochester, MN
How Much Does a Customer Support Specialists make?
Customer Support Specialists made a median salary around $113,076 in December, 2024.
The best-paid 25 percent made $128,431 probably that year, while the lowest-paid 25 percent made around $99,100.
Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Check out
Customer Support Specialists
jobs in
Rochester, Minnesota
Facing Salary Structure Challenges? Let Our Expert Guide You
The job market is increasingly challenging. Our whitepaper, Navigating the Challenges of Creating Salary Structures, offers guidance on creating salary structures. Provide your phone number and work email to download the full version.
We will handle your contact details in line with our Privacy Policy.
If you prefer not to receive marketing emails from Salary.com, you can opt-out out of marketing communications at any time by clicking unsubscribe.
Choose a prefer time
Choose Your Preferred Time
All times are listed as US Eastern time (Boston/New York)
-
9:00 AM-9:30 AM
-
9:30 AM-10:00 AM
-
10:00 AM-10:30 AM
-
10:30 AM-11:00 AM
-
11:00 AM-11:30 AM
-
11:30 AM-12:00 PM
-
12:00 PM-12:30 PM
-
12:30 PM-1:00 PM
-
1:00 PM-1:30 PM
-
1:30 PM-2:00 PM
-
2:00 PM-2:30 PM
-
2:30 PM-3:00 PM
-
3:00 PM-3:30 PM
-
3:30 PM-4:00 PM
-
4:00 PM-4:30 PM
-
4:30 PM-5:00 PM
-
5:00 PM-5:30 PM
-
5:30 PM-6:00 PM
-
6:00 PM-6:30 PM
-
6:30 PM-7:00 PM
-
7:00 PM-7:30 PM
-
7:30 PM-8:00 PM
Best-Paying Cities for Customer Support Specialists
The metropolitan areas that pay the highest salary in the Customer Support Specialists profession are Hopkins
, Mendota
, Minneapolis
, Minnetonka
, Saint Paul
.
| Hopkins, MN | $119,615 |
| Mendota, MN | $119,615 |
| Minneapolis, MN | $119,615 |
| Minnetonka, MN | $119,615 |
| Saint Paul, MN | $119,615 |
Best-Paying States for Customer Support Specialists
The states and districts that pay Customer Support Specialists the highest salary are District of Columbia (around $125,477)
, California (around $124,350)
, New Jersey (around $123,560)
, Alaska (around $122,771)
, and Massachusetts (around $122,659)
.
| District of Columbia | $125,477 |
| California | $124,350 |
| New Jersey | $123,560 |
| Alaska | $122,771 |
| Massachusetts | $122,659 |
What is the Career Path of Customer Support Specialists?
A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.
For Customer Support Specialists, the upper level is
Technical Customer Support Team Leader
, and then progresses to Top Technical Customer Support Executive
Besides, Customer Support Specialists can also turn to other related jobs, including
Computer Network Support Specialists
,
Technical Customer Support Specialist III
,
Technical Customer Support Specialist IV
and
Rehabilitation Specialists
.
Frequently Asked Questions for Customer Support Specialists
Q:
What is the salary range of Customer Support Specialists in Rochester, MN?
A:
In 2024
, the lowest-paid Customer Support Specialists in Rochester, MN earned an average annual salary of $99,100
, while the highest-paid made $128,431.
Q:
What is the salary for a Customer Support Specialists in California?
A:
Customer Support Specialists employed in California earned an average salary of $124,350 in 2024.
Average Customer Support Specialists Pay vs. Other Jobs
Customer Support Specialists earned an average salary of $113,076 in 2024.
Other jobs related to Customer Support Specialists earned the following average salary in December, 2024.
Computer Network Support Specialists
made $124,789
,
Technical Customer Support Specialist III
made $90,269
,
Technical Customer Support Specialist IV
and
Rehabilitation Specialists
made $111,947
and $126,470 respectively
.
Relevant Jobs of Customer Support Specialists
There is currently no job description for Computer Network Support Specialists, be the first to
submit
the job responsibilities for Computer Network Support Specialists.
Technical Customer Support Specialist III responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist III utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist III records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist III work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. To be a Technical Customer Support Specialist III typically requires 4-7 years of related experience.
Technical Customer Support Specialist IV responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Being a Technical Customer Support Specialist IV utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Additionally, Technical Customer Support Specialist IV records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. The Technical Customer Support Specialist IV work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. To be a Technical Customer Support Specialist IV typically requires 7+ years of related experience.
There is currently no job description for Rehabilitation Specialists, be the first to
submit
the job responsibilities for Rehabilitation Specialists.
Technical Customer Support Director directs and oversees all aspects of an organization's technical customer support policies, objectives, and initiatives. Develops service level standards focused on response times, issue resolution, service quality, and customer satisfaction. Being a Technical Customer Support Director establishes policies and procedures that produce high quality customer support and that reflect industry best practices. Ensures that systems are in place and are utilized to capture and report on service metrics, including any customer feedback or trends in product or service issues. Additionally, Technical Customer Support Director manages resource decision-making, planning, and best practices. Aligns technical customer support activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. The Technical Customer Support Director manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. To be a Technical Customer Support Director typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function.