Aircraft Support Engineering Manager manages engineering tasks involving changes or alterations to designs or specifications of aircraft parts, modules, or systems to ensure calibration and safety. Implements procedures to guide the routine inspection of aircraft components to facilitate optimal and reliable functionality. Being an Aircraft Support Engineering Manager oversees the scheduling and timely completion of repairs and maintenance ensuring budget adherence. Reviews documented issues and reports to determine repairability and evaluates recommendations for replacements, repairs, or modifications to ensure conformance with safety standards and performance requirements. Additionally, Aircraft Support Engineering Manager evaluates aircraft data and technical documents and researches new technologies to identify areas to improve practices or processes. Develops internal policies and guidelines to ensure compliance with federal aviation regulations and safety standards. Requires a bachelor's degree. Typically reports to a director. The Aircraft Support Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Aircraft Support Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
The Support Engineering Manager is responsible for leading a team of support engineers to provide technical assistance and resolution to customer issues. This role involves managing the day-to-day operations of the support team, including assigning and prioritizing tasks, monitoring performance, and ensuring timely and effective resolution of customer issues. The Support Engineering Manager also plays a key role in developing and implementing support processes and procedures, as well as providing technical guidance and mentorship to the support team. Additionally, they collaborate with other departments to identify and address recurring customer issues and drive continuous improvement in the support function. Strong leadership, technical expertise, and excellent communication skills are essential for success in this role.
Engineering Manager manages an organization's engineering activities to develop or improve technical products, systems, or processes that meet specified requirements and standards. Manages engineering projects through their entire lifecycle, including cost and requirement analysis, scheduling, and coordinating activities with stakeholders. Being an Engineering Manager monitors schedules and deadlines and prioritizes projects to ensure timely delivery and customer satisfaction. Establishes engineering methodologies, principles, and tools to support training, process improvements, and best practices and protocols. Additionally, Engineering Manager leads initiatives with other departments to identify potential products, projects, or opportunities. Remains informed of new technologies and processes and implements changes to improve engineering capabilities. Requires a bachelor's degree. Typically reports to a director. The Engineering Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be an Engineering Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes.
Aircraft Support Engineering Senior Manager manages engineering tasks involving changes or alterations to designs or specifications of aircraft parts, modules, or systems to ensure calibration and safety. Implements procedures to guide the routine inspection of aircraft components to facilitate optimal and reliable functionality. Being an Aircraft Support Engineering Senior Manager oversees the scheduling and timely completion of repairs and maintenance ensuring budget adherence. Reviews documented issues and reports to determine repairability and evaluates recommendations for replacements, repairs, or modifications to ensure conformance with safety standards and performance requirements. Additionally, Aircraft Support Engineering Senior Manager evaluates aircraft data and technical documents and researches new technologies to identify areas to improve practices or processes. Develops internal policies and guidelines to ensure compliance with federal aviation regulations and safety standards. Requires a bachelor's degree. Typically reports to a director. The Aircraft Support Engineering Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be an Aircraft Support Engineering Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
The Software Engineering Support Manager manages department budget to ensure goals are met. Oversees software support staff. Being a Software Engineering Support Manager provides advanced troubleshooting skills to resolve technical problems. Establishes and maintains relationships with engineering and software development. In addition, Software Engineering Support Manager researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Software Engineering Support Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Software Engineering Support Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required.